The Opportunity | Te Whiwhinga mahi

About the Role: Are you passionate about food, coffee, and exceptional service? AUT operates six bustling food outlets across our City, South, and North Shore campuses, and we're looking for a dedicated Café Supervisor to lead our team at North Campus. You’ll ensure efficient guest services, maintain high standards, and contribute to a positive customer experience.

Key Responsibilities:

• Ensure efficient delivery of guest services.
• Maintain high standards of food and beverage handling and presentation.
• Demonstrate proficiency in English, both oral and written.
• Exhibit strong self-management skills, including organisation and time management.
• Manage ordering for the café.
• Oversee store operations in conjunction with the Retail Manager.
• Assist in maximising productivity and profitability in the café.
• Support the Retail Manager in hiring, induction, training, and staff rostering.
• Lead by example, inspiring the team with a positive attitude and hands-on leadership.

About you | Ko wai koe

To be successful in this role, you will have:

• Minimum of two years' experience in café supervision.
• Proficiency in food and beverage handling and presentation.
• Experience with two and three-group coffee machines.
• Strong customer focus.
• Excellent command of the English language.
• Effective self-management skills, including organisation and time management.
• Proven leadership abilities with the capability to motivate and develop team members.
• A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey.