Campus Services Officer

Campus Environments

Joondalup campus

$79,352 to $84,515 pa (HEW 4)

6 Month Fixed Term, Full-time

Edith Cowan University

Are you ready to belong to a dynamic community where courage, creativity, and optimism are essential elements of our DNA? At ECU we’re inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education. Empowered by her legacy, we’re united in our vision to lead the sector in educational experience and expand our impact through world-class research.

Embrace an opportunity to become part of something extraordinary. The role of Campus Environments is to provide leading-edge facilities management and planning services that contribute to the success of ECU as a vibrant and progressive university.

This is achieved through:

High level planning and development advice;
Strategic management of the University’s assets;
The provision of a quality physical environment; and
Customer focused support services.

The role of Campus Services is to provide the University community with customer focused support services including:

Campus Support Services
Cleaning and Waste management
Commercial Services
Fleet Services
Security and Traffic services

About the Opportunity

We are excited to be offering this new and dynamic opportunity for a Campus Services Officer. The successful candidate will play an instrumental role in supporting Campus Environments in achieving its vision by:

Providing high-quality customer service and operational support to students, staff, visitors and stakeholders.
Supporting the coordination and delivery of campus events, activities and functions.
Maintaining campus facilities, resources and systems to ensure a safe, welcoming and functional environment.
Assisting with room bookings, event logistics, contractor engagement, furniture management and day-to-day campus operations.
Building positive relationships with internal and external stakeholders to facilitate effective service delivery.
Contributing to continuous improvement initiatives and supporting compliance with University policies, procedures and safety requirements.

This role offers a diverse and rewarding work environment where no two days are the same, providing the opportunity to make a tangible contribution to the campus experience and the broader University community.

About you

We are seeking a friendly, professional and customer-focused individual who demonstrates:

A strong commitment to delivering exceptional customer service and creating positive experiences for stakeholders.
Well-developed interpersonal and communication skills, with the ability to engage confidently and professionally with a diverse range of people.
The ability to convey information clearly, accurately and professionally, both verbally and in writing.
The physical capability to safely undertake moderate manual handling tasks, including the movement and setup of furniture and equipment.
Flexibility and adaptability to work across multiple campuses and support a variety of operational activities as required.
A proactive approach, strong attention to detail and the ability to work effectively both independently and as part of a team.

Benefits of working at ECU

At ECU we’re committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do. Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.

Contact

Please contact Shelley Criddle, Coordinator, Campus Services on 6304 5035 or s.criddle@ecu.edu.au for more information.

Application Process

Please upload your resume along with a statement of no more than one A4 page addressing the following selection criteria:

Customer Focus – Demonstrate your ability to deliver high-quality customer service, respond to customer needs and contribute to positive stakeholder experiences.
Interpersonal Skills – Provide examples of how you build effective working relationships, collaborate with others and communicate professionally with a diverse range of stakeholders.
Presenting and Communicating Information – Describe your ability to communicate information clearly, accurately and professionally, both verbally and in writing, adapting your approach to suit different audiences.

Applicants are encouraged to provide specific examples that highlight their skills, experience and achievements relevant to the role.

Advert Closure Applications close Saturday, 4th July 2026 at 11:30pm AWST.

ECU reserves the right to close the advertisement before the stated closing date, and encourage applicants to submit their applications early.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address underrepresentation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.

We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.

At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support adjustment requirements, please contact the person listed above.

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