Canada: Associate Program Director, Master of Counselling Program, Vancouver

Canada: Associate Program Director, Master of Counselling Program, Vancouver

Company:
City University of Seattle

Job Location:
Bellevue

Category:
Counselor Education

Type:
Full-Time

Company Description:

City University of Seattle (CityU) is a distinguished and comprehensive private nonprofit university and an affiliate of the National University. We serve students regionally, nationally, and globally, reaching across borders to impart knowledge and empower individuals. With a focus on adult learners and online students, we provide flexible, accessible programs tailored to meet the needs of the modern learner. Offering over 60 academic degree programs, we are committed to expanding our student's knowledge, skills, and possibilities. Our mission is deeply rooted in the belief that education can improve lives. We invite you to join us in our commitment to fostering community, promoting diversity, and providing an environment where every student can thrive and achieve their educational goals.

Job Description:

Do you thrive on building strong learning communities and supporting both students and faculty to do their best work? Are you energized by academic leadership that blends teaching, mentorship, and program operations in a collaborative environment?

We are seeking an Associate Program Director (APD) to play a key leadership role in advancing academic excellence and fostering an engaged, supportive learning environment within our Master of Counselling Program at the Vancouver Campus. In this role, you will work closely with the Academic Program Director, faculty, students, and university partners to foster student success, promote instructional consistency, and drive continuous improvement through data-informed decision-making and collegial mentorship.

What you will do:

• Build strong relationships with students across cohorts, supporting academic success, professional growth, and positive group dynamics.
• Maintain a visible campus presence to stay connected with students and faculty.
• Serve as a trusted resource for questions about academic policies, procedures, and program expectations.
• Participate in student recruitment and selection, and support the selection and engagement of cohort representatives.
• Coordinate faculty and course scheduling in collaboration with program leaders.
• Lead initiatives that enhance instructional quality by reviewing course evaluations, assessment data, and faculty reflections, and translating insights into tangible program improvements.
• Guide instructors on pedagogy, assessment design, and classroom management, and facilitate regular check-ins to share effective practices and respond to emerging student needs.
• Act as the first point of escalation for assessment irregularities, academic integrity concerns, and special student circumstances, helping instructors navigate complex situations with care and consistency.
• Coordinate core academic operations such as start- and end-of-quarter activities, faculty communications, and incomplete grade management.
• Collaborate with the Director, Advising, Administration, other APDs, and key coordinators (e.g., Capstone and Internship) to support program planning, student progression, and module and exam readiness.
• Maintain and update orientation materials, program calendars, and the student manual, and contribute to major events such as the bi-annual Unconference.
• Teach two courses per year within compensation, and serve as Course Team Lead for designated courses, ensuring curriculum continuity and alignment across sections.
• Contribute to faculty selection and performance evaluation processes by offering insight into instructional quality and alignment with program objectives.
• Participate actively in program governance through committees and working groups, and provide regular reporting to the Program Director on student outcomes, risks, and resource needs.

Requirements:

What you bring:

• A master's degree (minimum) with a doctoral or terminal degree in a relevant discipline.
• Experience in higher education teaching, curriculum design, and faculty mentorship.
• Demonstrated leadership in academic coordination or administration, with the ability to manage multiple priorities in a dynamic environment.
• Strong interpersonal, organizational, and problem-solving skills, with a collaborative and student-centered approach.
• Commitment to diversity, equity, inclusion, and creating a learning environment where all students and colleagues feel respected and supported.
• Professional registration or licensure where relevant to the discipline.

Additional Information:

Physical Demands:

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is frequently required to sit, talk, hear, and perform repetitive motions of the hand and wrists.
• The employee is occasionally required to stand, walk, grasp, handle, feel, and reach.

Working Conditions:

The working conditions described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Work is performed in a typical office and classroom setting.
• Evening and weekend work might be needed depending on class schedule.

Salary information:

CAD $85,000 -- $105,000/year DOE

Application Instructions:

Why join us:

In this role, you will have the opportunity to shape the student experience, influence teaching practice across the program, and contribute meaningfully to a collegial academic community. You will join a team that values collaboration, reflective practice, and innovation in program delivery, and you will have scope to lead projects that align with your strengths and interests.

City University of Seattle accepts applications through this online process only. For consideration, please submit a complete application packet. A complete application includes:

• Completed Electronic Application Form
• Cover letter
• Resume/CV
• Transcripts of the highest degree achieved

Once you have created a profile, please remember to record your password. Responses will be sent to your Interview Exchange account if you use the 'Help Desk' feature. A hiring manager will contact candidates with qualifications and experience most aligned with current needs. Once the position is filled, you will see a status update in your account profile.

If you encounter technical problems while applying for a position, please use the 'Help Desk' feature in your Interview Exchange account to submit the issue to technical support. For non-technical issues or questions, please email employment@cityu.edu.

City University in Canada is dedicated to creating an inclusive and equitable workplace that reflects the diversity of the communities we serve. We are committed to creating opportunities and access for all individuals, ensuring employment decisions are based solely on ability and qualifications. In line with this commitment, CityU actively seeks to empower and support historically marginalized groups, including Indigenous peoples, persons with disabilities, racialized individuals, women, and members of the LGBTQIA+ community. We are steadfast in advancing equity, embracing diversity in all its forms, and fostering a culture of dignity and respect by creating a learning and work environment that promotes social justice, equitable access, respectful collaboration, and inclusivity. We particularly encourage applications from candidates belonging to historically marginalized groups and those who bring unique perspectives and experiences to our community.

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