Caretaking Manager

About us:U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential. Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:Reporting to the Senior Manager, Caretaking and Waste Management, the Caretaking Manager is responsible for providing timely, efficient caretaking services for all non-residence buildings of the campus during their assigned shift. The position manages Caretaking staff, through supervisory direct reports, and ensures that they are trained and educated in the required cleaning processes and use of cleaning products and equipment.The Caretaking Manager manages set-ups and take-downs for events, exams, special work orders and requests for work done on their assigned shift. The Manager inspects the condition of buildings and furniture, advising the Senior Manager of items requiring repair or replacement, or of damage due to construction. The Manager responds to community needs and customer concerns and ensures all equipment is in good order, communicating to staff on the day shift when items need repair or replacement. The Manager ensures sufficient and appropriate supplies are on hand to complete the work, and that all work is carried out on time and within budget.The Caretaking Manager assists in managing waste management services and collaborating with Sustainability team to implement the Sustainability strategic plan initiatives.

Your responsibilities will include:

• Monitor the caretaking and waste management sections of an online work order system, ensuring that work orders are received, and work carried out promptly.
• Develop a plan to efficiently monitor conditions of all classrooms within an assigned building.Prepare reports and communicate clearly with the Campus Scheduling Officer (Office of the Registrar) and UTM Furniture Coordinator (FMP) regarding condition of classrooms and classroom furniture.
• Continually evaluate the range and level of services in the Caretaking portfolio to identify opportunities to improve effectiveness and reduce costs.
• Under the direction of the Senior Manager, work with Lead Hands to implement UTM caretaking standards and processes to ensure consistency of operation.
• Regularly inspect buildings to ensure they meet the established standards of cleanliness and quality.
• Work with Lead Hands to address shortcomings in their area, i.e., areas that do not meet standards.
• Consult with Lead Hands and staff to identify and address scheduled and unscheduled cleaning requirements. Develop a system to efficiently monitor condition of building finishes within an assigned building.
• Observe, record and report to the Senior Manager any issues arising from projects underway, including those done by other departments or external contractors (e.g., missing tiles, damage to floor finishes, etc.).
• Monitor operating expenses to determine if work processes or resource allocations need to be modified to meet budget.
• Ensure that workplace health and safety standards are maintained.
• Enforce WHMIS and OHSA regulations, and ensure all staff are trained in and follow procedures.
• Provide training and ongoing mentoring to Lead Hands and staff.
• Keep current on new procedures and work methods, and integrate new methods into current work process, ensuring any health, safety and ergonomic concerns are addressed.Monitors operating expenses and allocates resources within budget to meet the quality standards.
• Review training programs for new employees and skills development programs for current employees to ensure continued effectiveness and the use of best practices.
• Guides department staff by providing the necessary direction and training to complete department/project work, based on knowledge of department procedures and specialized expertise.
• Coordinate services with waste management service provider in collaboration with all stakeholders involved adhering to the service contract conditions.
• Compile waste diversion reports in collaboration with Sustainability team and service providers.
• Manage service & sourcing contracts including but not limited to caretaking chemicals & supplies, pest control, equipment repairs, etc., for the Caretaking DepartmentManage staff to ensure work tasks are completed on schedule and standards and policies are followed.
• Hires staff based on assessment of candidates and understanding of department’s needsDiscusses performance with employees to provide feedback and address performance related issues as part of the employee development process.
• Involved with informal complaints and step 1 - 3 grievances from unionized staff, required to liaise with employees, Human Resources and Labour Relations.
• Provide leadership to department that meets University expectations and commitments including ensuring the workplace is safe and harassment.

Qualifications:

Essential Qualifications:Post-secondary degree or certificate in a relevant field or equivalent combination of education and experience. BOMA (Building Owners and Managers' Association) designation an asset. Excellent understanding of Occupational Health and Safety Act.Minimum of five years in providing caretaking and waste management services demonstrating progressively increasing level of responsibility in staff management. Demonstrated experience managing a large workforce in a unionized environment. Demonstrated experience interpreting and applying collective agreements. Experience with monitoring budgets and service contracts. Excellent oral and written communication skills.Demonstrated leadership abilities and ability to motivate staff. Excellent customer service skills.Working knowledge of Outlook, Word and Excel.Working knowledge of cleaning equipment and machinery such as vertical lifts, auto scrubbers, power cleaning equipment (for training and safety demonstrations).Sound knowledge of hazardous chemicals (WHMIS) regulations.Ability to work effectively under the pressure of multiple demands.Attained or working towards a Class “G” driver’s license.

Assets (Nonessential):Familiarity with electronic inspection systemsExperience working with an online work order systemFamiliarity with the Building CodeFamiliarity with LEED processes and requirements

To be successful in this role you will be

Excellent people skills including tact, patience, and flexibilityAnalyticalDecision MakingProblem solverResourcefulTeam playerLeadership

Hours of Work:Required to work 36.25 hours per week, primarily working Monday to Friday, 8:45am – 5:00 pm (day shift). May be required to work beyond the 36.25 hours per week. Work schedule may occasionally be irregular from week to week, such as working during evenings, overnights or weekends, to respond to issues like covering managerial absences for the afternoon and night shifts.

Closing Date: 04/28/2026,11:59PM ET

Employee Group: Salaried

Personnel Subarea:PM

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: PM 1 -- Hiring Zone: $76,641 - $89,415 -- Broadband Salary Range: $76,641 - $127,734

Job Category: Facilities/Ancilliary Services