Responsibilities
The Case Manager, TRIO–Student Support Services (SSS) grant provides individualized academic, personal, and career support to program participants to promote persistence, good academic standing, graduation, and successful transfer. Advises and monitors student progress, supports academic skill development, and connects participants with tutoring, campus services, and community resources. This position assists students with course selection, degree planning, career exploration, and preparation for graduate and professional programs. Supports financial and economic literacy education, contributes to recruitment and retention efforts, and assists with program evaluation to ensure alignment with federal grant requirements and institutional priorities.
ESSENTIAL FUNCTIONS:
The Case Manager, TRIO–Student Support Services (SSS) grant provides individualized academic, personal, and career support to program participants to promote persistence, good academic standing, graduation, and successful transfer. Advises and monitors student progress, supports academic skill development, and connects participants with tutoring, campus services, and community resources. This position assists students with course selection, degree planning, career exploration, and preparation for graduate and professional programs. Supports financial and economic literacy education, contributes to recruitment and retention efforts, and assists with program evaluation to ensure alignment with federal grant requirements and institutional priorities.
ESSENTIAL FUNCTIONS:
- Maintains active caseload and advises TRIO-SSS participants (low income, first generation, and students with a disability) with success coaching and skill development.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree from a regionally or nationally accredited institution.
- Two years of professional experience in student advising or
counseling in higher educational institution.
DESIRED QUALIFICATIONS:
- Master’s degree from a regionally or nationally accredited institution.
- One year of experience working with a federal education grant.
- Spanish bi-lingual.
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of student development, advising, and retention strategies for student populations.
- Ability to provide proactive, holistic academic and career guidance.
- Skill in developing individualized academic and career plans.
- Ability to monitor and interpret student data, identify risk factors, and intervene appropriately.
- Knowledge of financial aid processes and resources that reduce reliance on student loans.
- Excellent organizational skills and ability to maintain detailed and accurate records.
- Excellent interpersonal, verbal, and written communication, and customer service skills (giving and receiving feedback, active listening, conflict resolution, negotiation, group facilitation, coaching, and influencing).
- Ability to work collaboratively as part of a team, as well as independently with discretion and confidentiality.
- Ability to maintain accurate and detailed financial and programmatic records using National Clearinghouse and Student Access.
- Excellent Microsoft Office Suite skills (Outlook, Word, PowerPoint, Excel) and the ability to become proficient with videoconferencing applications, including Teams/Zoom.
- Ability to exhibit a professional, courteous demeanor.
- Ability to treat confidential information with sensitivity.
- Ability to create new and innovative solutions.
- Committed to working in a multicultural environment.
WORK ENVIRONMENT and SPECIAL CONSIDERATIONS:
- Works in an office environment.
- May be required to work flexible hours and days.
- May travel between campuses and local organizations.
This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.
The College anticipates that the position incumbent must be available throughout the workday and, on some occasions, after regular work hours. Therefore, as a condition of employment, the incumbent is expected to be available by cell phone and is required to provide their current cell phone number to the Office of Human Resources and to their immediate supervisor.
This position is not eligible for Veterans’ Preference.
Read More About Responsibilities Pay Benefits and Work Schedule
We offer competitive pay with a beginning salary of $52,224 commensurate with education and experience exceed the required qualifications, plus an attractive total rewards package including:
- Flexible work options with a 37.5 hour work week and generous paid time off (holidays, annual and sick leave, and College Breaks)
- A variety of paid health, dental, and life insurance coverages
- Wellness incentives and free gym membership at the Raider Fitness Center
- FRS retirement and other options
- Professional Development and Paid Tuition
- Free on campus parking, Lynx bus service
Read More About Pay Benefits and Work Schedule Conditions of Employment
Finalists and individuals recommended for employment at Seminole State College must reside in the State of Floridaat the time of hire and may be subject to background investigations and fingerprinting in compliance with Florida Statute 1001.64; and Seminole State College Policy 1.020; 2.020. Criminal background checks and fingerprinting will be conducted for all new employees, and for rehired employees who have had a break in service for one year or more. The Office of Human Resources will determine which background checks shall be conducted for each position, based upon its review of job descriptions and the responsibilities of the position. These include, but are not limited to, positions that have access to money, master keys, security-sensitive areas and confidential information; positions that have the capability to create, delete, and alter records; and positions that are responsible for the care and instruction of children. The College will conduct various types of background checks which may include, but are not limited to: criminal background, credit check, driver's license check, previous employment and references.
Read More About Conditions of Employment How to Apply
Applicants must complete the entire online application and include work history even if attaching a resume.
REQUIRED DOCUMENTS (To ensure full consideration all of the following documents must be attached to the application prior to the closing date):
- Resume
- Cover Letter
- Transcripts showing the date of degree conferral; this applies to Seminole State College employees as well as external candidates (unofficial copies accepted for application purposes). Please note: Official Transcripts are REQUIRED upon hire.
- Letters of recommendation are strongly encouraged.
- From the Seminole State College Home page , scroll to the bottom and click on Employment
- Click on Complete or Review an Existing Application
- Select either Sign In with existing username and password or New User to create an account
- Click on My Job Applications to view applied jobs, resumes and attachments
- Click on the + under My Cover Letters and Attachments to attach documents.
Read More About How to Apply Equal Employment Opportunity
Seminole State College is an equal opportunity employer and strictly prohibits discrimination on the basis of race, color, religion, pregnancy, national origin, ethnicity, age, sex, gender, veterans’ or military status, disability, sexual orientation, genetic information, marital status, or any other factor protected under applicable federal, state, and local laws, rules, and regulations in its programs, activities, and employment.
Read More About Equal Employment Opportunity Other Information
VETERANS' PREFERENCE
Seminole State College of Florida adheres to Florida’s Veteran’s Preference laws by providing preference in hiring to covered job applicants. Moreover, in recognition of the valuable contributions made by veterans, the College also considers any applicant’s military service background when filling job positions not covered by Veteran’s Preference laws.
To claim Veteran's Preference for eligible positions, a copy of your DD-214 form, Certificate of Release or Discharge from Active Duty must be uploaded and attached to your application to claim Veterans' Preference.
HOLDERS OF DEGREES FROM INSTITUTIONS OUTSIDE THE USA:
Individuals who have completed college or university course work at an institution in a country other than the United States are required to obtain a complete evaluation of foreign transcripts and degrees. Foreign transcripts should be evaluated by one of the organizations approved by the National Association of Credential Evaluation Services.
This evaluation must be submitted at the time of application. We recommend World Education Services at P.O. Box 5087, Bowling Green Station, New York, NY 10274-5087, telephone (212) 966-6311 or email address www.wes.org. The interview process may be delayed until such a review has been completed.
Read More About Other Information
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