"CLINICAL CARE COORDINATOR: Ambulatory Care Services (General Surgery Clinic)"

Job Summary:

• Provide coordinated clinical care to adult patients in the General Surgery practice in Taubman Center.
• Provide direct patient care (wound management, pre-operative and post-operative care and education and other common clinic procedures and tests) in a fast paced surgical environment.
• Serve as a clinical resource and consultant to patients, families, nursing and medical staff.
• Work collaboratively with patients, families, medical staff and nursing in developing and implementing recommendations for the nursing care of patients in outpatient areas.
• Provide recommendations of surgical care supplies and equipment as appropriate.
• Provide telephone triage, patient teaching, direct patient care, documentation with follow-up and coordination with ancillary services and related departments.
• Coordinate clinical efforts with attending physicians, resident and fellows, Physician Assistants, Nurse Practitioners and students.
• The candidate selected will be involved in developing and implementing standards of care and protocols to improve patient outcomes.
• Maintain knowledge of nursing practice by utilizing current nursing and healthcare literature for information and problem solving.
• Candidate must be able to perform duties independently, be highly motivated and flexible in order to address the needs of patients and their families.
• Candidate should be familiar with internal and external resources for clinical assessment, decision making, care management and participate in departmental quality improvement measures as well as LEAN processes and programs.
• Participate in quality improvement initiatives.
• Be willing to travel to other Surgery Clinics with the expansion of the department.

Required Qualifications:

• Current licensure as a Registered Nurse in the State of Michigan
• Educational Requirement: (must meet one of the following):
  • Bachelors degree in Nursing OR
  • Associates degree/diploma in nursing AND a Masters degree in Nursing
• Five (5) years of RN experience
• Two (2) years of experience (within the last 5 years) of direct patient care to the adult general surgery population

Preferred Qualifications:

• Two (2) or more years of ICU experience
• Experience with the ordering/management of DME
• Experience managing surgical patients in the outpatient setting
• Ambulatory care phone triage
• Experience providing patient education
• Two (2) or more years of recent (in last 3 years) experience with electronic medical records, specifically EPIC
• Computer/typing skills such as Microsoft Word and Excel

Salary & Nursing Framework Level:
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as: CCC- COMPETENT NE.
Actual RSAM LEVEL and salary will be determined at time of hire.
RSAM levels range from CCC-COMPETENT NE to CCC-EXPERT NE TO CCC-MASTERY NE or CCC-Mastery Plus NE.

Hours per week: 40 hours

Shift: Days; Monday-Friday, variable times. Weekends and Holidays as patient care demands

Location: This is not a remote position, and will be primarily in the Taubman Center with some potential for other locations as needed based on division growth changes/strategies.

All employees will be expected to float to a designated unit(s) in times of low census or department needs.