Clinical Department Liaison

Overview

Reporting to the Division Administrator, the Clinical Department Liaison serves as the primary strategic and operational bridge between the Department of Psychiatry and Yale Medicine (YM). This position is accountable for independently addressing the department’s clinical revenue cycle and compliance concerns, identifying and resolving issues affecting the professional clinical revenue stream, and implementing measures to minimize financial and operational risks while optimizing the efficiency of charge capture for billable services.

Principal Responsibilities

1. Works closely with subject matter experts and client groups for projects or programs of a medium to large size to consult, conduct analysis, and identify business objectives and solutions.
2. Identifies core customer business issues and provides solution recommendations to address them.
3. Gathers, receives and interprets data, analyses, and reports.
4. Evaluates data gathered from multiple sources in order to support the issues, conclusions and recommendations.
5. Analyzes data with standard methods, interprets the results, and provides written summary and reporting of analysis.
6. Develops and validates queries for the successful extraction of appropriate data.
7. Develops and maintain documentations and libraries on key processes.
8. Ensures accuracy to maintain the high quality and integrity of information, data and databases.
9. Contributes to the development of unit and/or University plans and strategies.
10. Collaborates with key stakeholders and subject matter experts to establish the vision, analyze costs and benefits and support implementation.
11. Communicates effectively the perspective of business opportunities, needs, and risks.
12. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree. Four years of related experience or equivalent combination of education and experience.