Job Description Summary

Clinical Receptionists are responsible for providing superior patient-focused experiences in scheduling appointments, resolving patient needs or concerns, and creating/updating patient accounts.

Job Description

The ideal candidate for a CLINICAL RECEPTIONIST with Penn Dental Medicine's clinical departments will provide superior patient-focused experiences supporting the delivery of high-quality care.

PATIENT EXPERIENCE

Professionally greet & assist patients at the front desk of assigned clinical department.
Consistently demonstrate concern and courtesy for colleagues and patients, following up with individuals to ensure satisfaction with the level of service expected.

PATIENT RESPONSIBILITIES

Accurately gather/update patient accounts.
Resolve patient inquiries and concerns and/or provide support in connecting patients to department or party who can provide resolution.
Review appointment book in support of maintaining productive & efficient patient flow.
Dedication to learning and professional development.
Other duties as assigned.

PROFESSIONAL ATTRIBUTES

POSITIVE ENERGY AND ENTHUSIASM, with a strong commitment to exceeding patient and team expectations
FLEXIBILITY AND OPENNESS to work individually and as a team
TEAM PLAYER a strong desire to be an active, long-term participant in the growth and success of the School
ABILITY TO ADAPT AND LEARN QUICKLY, make an immediate, sustainable impact, and provide value-added service to patients and team
STRONG COMMUNICATION AND INTERPERSONAL SKILLS, displaying the ability to connect and build relationships with team members/peers and patients
CONFIDENCE IN PROFESSIONAL APTITUDE and ability to effectively convey customer services skills, knowledge and qualifications to patients

A High School Diploma or GED and 1 year to 2 years of experience or equivalent combination of education and experience is required. Ability to speak and write Spanish fluently preferred. Experience with windows based software required. Axium dental software experience preferred. One to Two years' experience in professional office setting required. Knowledge of dental terminology and dental procedures preferred. Excellent customer service skills required. Excellent oral and written communication skills required.

This is a Preview Listing…

You must sign in to see the full job description, and to apply.

Manage / Upgrade this job to a Full Job Listing.

Find Your Best Opportunity

Tell them AcademicJobs.com sent you!

Clinical Receptionist, Patient Financial Services, Penn Dental Medicine

University of Pennsylvania

University of Pennsylvania, Philadelphia, PA, USA

Job Description Summary

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Entities for Resource Management Research

Grants to USA Entities for Research on Engineering Systems

Grants to USA Entities for Advanced Materials Research

Grants to USA Entities for Intelligent Dynamic Systems Research

Grants to USA Entities for Civil Infrastructure Research

Grants to USA Entities for Nanochemistry, Supramolecular, and Macromolecular Chemistry Research

Grants to USA IHEs, Nonprofits, and Tribes for Chemistry Research on Life Processes

Grants to USA Entities for Chemical Computational Methods, Models, and Theory Research

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Clinical Receptionist, Patient Financial Services, Penn Dental Medicine

University of Pennsylvania

University of Pennsylvania, Philadelphia, PA, USA

Job Description Summary

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Entities for Resource Management Research

Grants to USA Entities for Research on Engineering Systems

Grants to USA Entities for Advanced Materials Research

Grants to USA Entities for Intelligent Dynamic Systems Research

Grants to USA Entities for Civil Infrastructure Research

Grants to USA Entities for Nanochemistry, Supramolecular, and Macromolecular Chemistry Research

Grants to USA IHEs, Nonprofits, and Tribes for Chemistry Research on Life Processes

Grants to USA Entities for Chemical Computational Methods, Models, and Theory Research

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Clinical Receptionist, Patient Financial Services, Penn Dental Medicine

University of Pennsylvania

University of Pennsylvania, Philadelphia, PA, USA

Job Description Summary

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Entities for Resource Management Research

Grants to USA Entities for Research on Engineering Systems

Grants to USA Entities for Advanced Materials Research

Grants to USA Entities for Intelligent Dynamic Systems Research

Grants to USA Entities for Civil Infrastructure Research

Grants to USA Entities for Nanochemistry, Supramolecular, and Macromolecular Chemistry Research

Grants to USA IHEs, Nonprofits, and Tribes for Chemistry Research on Life Processes

Grants to USA Entities for Chemical Computational Methods, Models, and Theory Research

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Clinical Receptionist, Patient Financial Services, Penn Dental Medicine

University of Pennsylvania