Clinical Resident Assistant

CLINICAL RESIDENT ASSISTANT (PEDIATRICS):

As part of the healthcare team, the Clinical Resident Assistant provides high-level operational and clinical coordination support to pediatric residents, APPs, attendings, and fellows across inpatient units. This role is essential to maintaining efficient patient flow, supporting timely discharges, and ensuring continuity of care between inpatient and outpatient settings by coordinating non-physician tasks directly related to patient care.

Responsibilities include coordinating patient testing, follow-up appointments, prior authorizations, referrals, discharge planning, prescriptions, and communication with referring providers, ancillary departments, nursing staff, patients, and families. The Clinical Resident Assistant plays a key role in identifying barriers to discharge, resolving scheduling and workflow issues, and ensuring patient care tasks are completed accurately and efficiently in a fast-paced academic medical environment.

This position requires active participation in family-centered rounds and close collaboration with multidisciplinary teams throughout the day. This role involves managing multiple priorities simultaneously, adapting quickly to changing patient needs and workflows, and maintaining strong communication and organizational skills under pressure.

Successful candidates must be highly dependable, self-motivated, detail-oriented, and able to work independently while remaining flexible and collaborative within a team environment. Individuals who thrive in fast-paced settings, demonstrate initiative, and are comfortable balancing competing priorities will be most successful in this role.

Additional responsibilities include:

• Coordinating follow-up studies, testing, referrals, and post-discharge appointments
• Obtaining outside medical records and test results
• Scheduling provider team meetings
• Facilitating communication among care teams and ancillary services
• Monitoring and assisting with discharge barriers and workflow efficiency
• Supporting data collection, process improvement efforts, and departmental initiatives
• Providing flexible coverage and support across multiple inpatient service teams as operational needs require

Schedule: Monday–Friday | 7:00 AM – 3:30 PM

Required qualifications:

• Associates degree in a health science field or an equivalent combination of education and experience
• Proficiency with MiChart/Epic and prior experience in a clinical inpatient or outpatient setting
• Demonstrated knowledge of medical terminology
• Strong organizational, critical thinking, problem-solving, and communication skills
• Ability to manage multiple responsibilities efficiently in a high-volume, fast-paced environment
• Proven reliability, professionalism, and strong attendance record
• Ability to work collaboratively with physicians, nurses, patients, families, and multidisciplinary teams
• Willingness to learn new workflows, adapt to operational changes, and support evolving departmental needs
• Ability to stand and walk for extended periods of time (approximately 1-3 hours daily) while participating in Family-Centered Patient Rounds across inpatient units.

Preferred qualifications:

• Experience working in a large, complex healthcare or academic medical center environment
• Experience supporting multiple teams or service lines simultaneously
• Ability to prioritize tasks independently and remain effective in rapidly changing situations
• Strong adaptability and comfort with frequent workflow adjustments and process improvement initiatives