COLLECTION & PAYMENT PLAN COORDINATOR, School of Dental Medicine

COLLECTION & PAYMENT PLAN COORDINATOR, School of Dental Medicine

The Collections and Payment Plan Coordinator is responsible for administering payment plans and the management of the associated accounts receivable (A/R), including processes such as sending reminder letters, making phone calls, and identifying accounts to send to collections agency per GSDM policy. The position is a key resource for managing patient A/R and is expected to work closely with the Collections Specialist and Senior Manager of Billing & Collections to proactively address any concerns to ensure optimal collectability. The Collections and Payment Plan Coordinator will be required to collaborate with GSDM personnel such as the Clinical Practice Managers, Clinic Care Supervisors, supervising faculty and students on the payment plan process in order to increase efficiencies in the collections process. This position reports directly to the Senior Manager, Clinical Finance.

Required Skills

• Bachelor's degree required and 1-3 years of experience.
• Experience with accounts receivable, particularly within a dental or medical practice, including discussions with patients and resolving outstanding balances.
• Collections experience is highly desired, and coordination of insurances is also a plus.