Community Health Worker (Hybrid)

Job Description

The Community Health Worker supports patients and their social and health needs by helping them navigate and access community resources, social services, and medical systems. Serves as a liaison between Cedars-Sinai and the community to facilitate access to services through assessment, care coordination, and other case management activities.

The Community Health Worker is community based but will often partner crossfunctionally with Cedars-Sinai team members, including but not limited to, medical providers, social workers, and case managers to provide intensive personal support to patients to ensure that all health needs are met.

Primary Duties and Responsibilities

• Engages, builds rapports, establishes a trusting relationship and continuous candid communication with patients/participants and patient/participant support systems.
• Assesses social determinants of health needs in patients/participants and documents appropriately.
• Determines social determinants of health concerns/ gaps, develops a plan to address moderate social and health disparities.
• Assists patients/participants with problem-solving barriers to health stabilization by identifying, locating, connecting to and navigating needed community and medical system services including visiting patients at their homes, accompanying patients to appointments and assisting patients with completing forms to access needed services.
• Conducts proactive follow up with patients/participants and families to reduce barriers in accessing resources.
• Works collaboratively and professionally with other disciplines of the health care team including medical providers, social workers, case managers, and other patient navigators.
• Establishes professional relationships and partners with community stakeholders, community resources, health plans and providers by participating in local community engagement activities with local agencies e.g. community based organizations, social service agencies, faith-based organizations, community centers, government agencies, etc. to promote support for continued involvement and cooperation in community health projects.
• Identifies gaps in community resources and supports the implementation of new solutions or services to close identified gaps.
• Disseminates community resource updates to Cedars-Sinai staff and community stakeholders.
• Work independently to fulfill general requests; works with internal team to solve more complex issues.
• Provides overall programmatic support, including meeting coordination, data collection and analysis, and other administrative duties as assigned.

Qualifications

Required Qualifications

• High School Diploma or GED.
• Minimum of 1 year of experience in community-level health education or a related field.

Preferred Qualifications

• Bachelor's Degree in Social Work, Psychology, Public Health, Community Health, or a related field.
• 2 years of experience working with vulnerable populations, including individuals and families experiencing homelessness, people with mental illness, and people with substance use disorders.