About the Opportunity
The junior level Consultant provides highly specialized disability related information and referral services to customers of the Job Accommodation Network (JAN) a nationally renowned consulting service. The Consultant provides direct services to JAN customers including individuals with disabilities, rehabilitation professionals, and others. The Consultant will be a member of the JAN Psychiatric/Cognitive team. The Consultant also assists more senior consultants with external training and assists…
with the supervision of the team program specialists.
What You'll Do
Provide direct consulting entailing information and referral services to JAN customers including individuals with disabilities, rehabilitation professionals, and others.
- Respond to telephone and e-mail inquiries from rehabilitation professionals, individuals with disabilities or functional limitations, and their family members.
- Process incoming accommodation inquires for rehabilitation professionals, individuals with a disability or functional limitations and their family members especially those pertaining to the prescribed specialty area.
Assist in the development and maintenance of the resource and referral databases.
Conduct research to fulfill JAN customer demands.
Assist in design and development of training programs to meet JAN customer live training needs.
Assist in design and development of training programs to meet JAN customer electronic training needs.
Assist with outreach and education (O&E) strategies and tactics.
Assist in the development and maintenance of collaborative relationships.
Qualifications
- Masters Degree in Rehabilitation Counseling, Social Work, Industrial and Labor Relations, Human Resources, Special Education, Business Administration or a related field is required.
- A minimum of one (1) year of experience in each of the following: Experience working with individuals with disabilities in prescribed specialty area; Experience in providing information concerning the Americans with Disabilities Act and related legislation as to how it relates to employment; Experience in communicating with individuals of all education levels both over the telephone and in writing; Experience with various assistive technologies for people with disabilities in prescribed specialty area; Experience in use of various database systems, e-mail and internet searching.
