Contracts Manager - Hard Services

Kōrero mō te tūranga - About the role

Te Herenga Waka – Victoria University of Wellington is currently recruiting a Contracts Manager - Hard Services to join the Property Services – Facilities Management team on a permanent, full-time basis. Flexible and hybrid working arrangements may be available by agreement.

This role plays a key part in ensuring the safe, compliant, and reliable delivery of hard services across the University’s Wellington campuses, combining strong commercial acumen with practical operational insight.

Key responsibilities:

• Provide strategic and operational management of hard-services contracts, ensuring safety, statutory compliance, asset reliability, and value for money.
• Monitor and drive contractor performance through KPIs, SLAs, audits, inspections, and performance reviews.
• Lead contract lifecycle activities, including procurement support, mobilisation, renewals, and continuous improvement initiatives.
• Deliver strong financial oversight, including budgeting, forecasting, invoice validation, and performance reporting.
• Build effective working relationships with Facilities Managers, contractors, and internal stakeholders to ensure seamless service delivery.

Ō pūmanawa - About you

You will be a proactive and commercially minded contracts professional with a strong technical understanding of hard-services environments. You bring confidence working across multiple stakeholders and sites, and you are comfortable balancing operational detail with strategic outcomes.

Key requirements:

• Demonstrated experience managing hard-services contracts (e.g. HVAC, electrical, fire systems, BMS, lifts, plumbing) in a complex, multi-site environment.
• Strong knowledge of Health & Safety and statutory compliance requirements, including contractor management.
• Proven experience conducting in person audits and inspections to verify statutory maintenance, contractor performance, and service quality.
• Proven capability in performance management, financial control, and contract governance.
• Well-developed analytical, communication, and relationship-management skills.
• Ability to organise and prioritise competing demands while maintaining service quality and compliance.

Role Description: Click here to see further information, including salary details.

If this link is not available, click 'apply' to view this on the University career's page.

Close date for vacancy: 21 May 2026.

Contact details for vacancy: If you have any questions regarding this role, please get in touch with Andre Kilian, Associate Director, Facilities Management (andre.kilian@vuw.ac.nz).

How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter.

We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted.