that promote persistence and degree completion.
Responsibilities
ADULT LEARNER OUTREACH AND RECRUITMENT
Identify, engage, and support prospective adult learners and returning students through targeted outreach initiatives. Serve as the primary point of contact for adult learner inquiries and coordinate recruitment activities with the Office of Undergraduate Admissions and community partners. Partner with internal and external constituents to support contact strategies and outreach campaigns to re-engage stop-out and returning learners. Represent the university at community-based, employer-based, and military-connected recruitment activities to expand adult learner pipelines. Serve as the institutional liaison for the partnership with external re-enrollment agencies, ensuring seamless coordination between external outreach efforts and campus processes. Collaborate with campus partners to support re-enrolled students through onboarding and campus transition. Monitor re-enrollment, retention, and completion outcomes for re-enrolling students engaged by external agencies.
ENROLLMENT NAVIGATION AND SUPPORT
Provide personalized academic and enrollment navigation, including unofficial evaluation of prior coursework, credit transfer support, and individualized education planning. Connect adult learners to campus resources (testing, financial aid, support services) to address barriers and facilitate persistence. Support adult learners during critical transition points, including re-enrollment, major milestones, and return-to-school adjustments.
PROGRAM DEVELOPMENT, ASSESSMENT, AND COLLABORATION
Develop and implement adult learner-focused programming, including orientations, workshops, and success initiatives. Collect and analyze data related to adult learner engagement, persistence, and outcomes to inform continuous improvement. Collaborate with academic colleges, advising units, and student support services to strengthen institutional responsiveness to adult learners. Contribute to policy and process reviews that support adult learner recruitment, retention, and timely degree completion.
COLLABORATE
Support cross-functional initiatives within the Office of Military and Veteran Services that enhance outreach, engagement, and retention efforts for adult learners and military-connected students. Assist with special projects, events, and strategic priorities as assigned by the Director or unit leadership, including collaboration with campus and community partners.
Perform other duties as assigned.
