Job Details

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

We are seeking a Custodial Services Supervisor who will be responsible for managing the custodial staff in buildings to which they are assigned.

Specific Duties & Responsibilities

Maintain close contact with the Manager of Custodial Operations to discuss the custodial needs for his or her assigned facilities.
Conduct frequent physical inspections of the facilities to ensure that all services are provided as directed.
Participate in the quality assurance program, as implemented by the Manager of Custodial Operations.
Oversee and ensure the proper use and care of equipment and supplies.
Assist in the development of guidelines for standards in custodial and other programmed activities.
Assist in coordination and performance of departmental responsibilities relating to special events and daily function setups.
Supervise the bargaining unit custodial staff in his or her assigned buildings.
Assist with personnel management, including interviewing prospective staff, disciplining employees, and upholding contractual and university personnel guidelines.
Compute and document weekly employee work hours, and monitor and track employee attendance.
Provide training to employees one-on-one and in group settings.
Foster a working environment of inclusiveness and respect and promote good employee.
The supervisor has direct line authority over 12 to 15 custodians in their assigned buildings, and any others assigned to them from time to time.

Minimum Qualifications

High school diploma or graduation equivalent.
Five years of experience in facilities operations or custodial services.
Valid driver’s license with good driving record.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Prior supervisory experience
Associate or bachelor’s degree

Special knowledge, skills, and abilities

Communication

The supervisor must have strong oral and written communication skills, and the ability to communicate at levels throughout the organization is essential. The supervisor must be fair but firm, and maintain a positive, professional relationship with all subordinates.

Decision Making

The custodial supervisor acts in accordance with the Manager of Custodial Operations but must have problem solving skills and ability to make decisions independently. Decisions pertaining to the authorization of overtime, response to emergency situations, application of the progressive discipline system and responding to customer needs are several of the types of decisions the supervisor must routinely make.

Physical considerations for the job

Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Communication skills using the spoken word
Ability to see within normal parameters
Ability to hear within normal range
Ability to move about, stand and walk for extended periods of time
Occasionally lifting, carrying objects weighing 40 lbs. or less

Job Details

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

We are seeking a Custodial Services Supervisor who will be responsible for managing the custodial staff in buildings to which they are assigned.

Specific Duties & Responsibilities

Maintain close contact with the Manager of Custodial Operations to discuss the custodial needs for his or her assigned facilities.
Conduct frequent physical inspections of the facilities to ensure that all services are provided as directed.
Participate in the quality assurance program, as implemented by the Manager of Custodial Operations.
Oversee and ensure the proper use and care of equipment and supplies.
Assist in the development of guidelines for standards in custodial and other programmed activities.
Assist in coordination and performance of departmental responsibilities relating to special events and daily function setups.
Supervise the bargaining unit custodial staff in his or her assigned buildings.
Assist with personnel management, including interviewing prospective staff, disciplining employees, and upholding contractual and university personnel guidelines.
Compute and document weekly employee work hours, and monitor and track employee attendance.
Provide training to employees one-on-one and in group settings.
Foster a working environment of inclusiveness and respect and promote good employee.
The supervisor has direct line authority over 12 to 15 custodians in their assigned buildings, and any others assigned to them from time to time.

Minimum Qualifications

High school diploma or graduation equivalent.
Five years of experience in facilities operations or custodial services.
Valid driver’s license with good driving record.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Prior supervisory experience
Associate or bachelor’s degree

Special knowledge, skills, and abilities

Communication

Decision Making

Physical considerations for the job

Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Communication skills using the spoken word
Ability to see within normal parameters
Ability to hear within normal range
Ability to move about, stand and walk for extended periods of time
Occasionally lifting, carrying objects weighing 40 lbs. or less

Job Details

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

We are seeking a Custodial Services Supervisor who will be responsible for managing the custodial staff in buildings to which they are assigned.

Specific Duties & Responsibilities

Maintain close contact with the Manager of Custodial Operations to discuss the custodial needs for his or her assigned facilities.
Conduct frequent physical inspections of the facilities to ensure that all services are provided as directed.
Participate in the quality assurance program, as implemented by the Manager of Custodial Operations.
Oversee and ensure the proper use and care of equipment and supplies.
Assist in the development of guidelines for standards in custodial and other programmed activities.
Assist in coordination and performance of departmental responsibilities relating to special events and daily function setups.
Supervise the bargaining unit custodial staff in his or her assigned buildings.
Assist with personnel management, including interviewing prospective staff, disciplining employees, and upholding contractual and university personnel guidelines.
Compute and document weekly employee work hours, and monitor and track employee attendance.
Provide training to employees one-on-one and in group settings.
Foster a working environment of inclusiveness and respect and promote good employee.
The supervisor has direct line authority over 12 to 15 custodians in their assigned buildings, and any others assigned to them from time to time.

Minimum Qualifications

High school diploma or graduation equivalent.
Five years of experience in facilities operations or custodial services.
Valid driver’s license with good driving record.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Prior supervisory experience
Associate or bachelor’s degree

Special knowledge, skills, and abilities

Communication

Decision Making

Physical considerations for the job

Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Communication skills using the spoken word
Ability to see within normal parameters
Ability to hear within normal range
Ability to move about, stand and walk for extended periods of time
Occasionally lifting, carrying objects weighing 40 lbs. or less

Custodial Services Supervisor (Facilities Management)

Johns Hopkins University

Johns Hopkins University, Baltimore, MD, USA