1.0 Position Summary
The Customs Entry Writer is responsible for the end-to-end handling of import files from initial file opening through entry filing, compliance auditing, and invoicing. This position will include Foreign Trade Zone (FTZ) admissions (e214) and weekly consumption entries, Importer Security Filing (ISF), shipment tracking, and documentation follow-up. The role requires strong organizational skills, attention to detail, and the ability to manage a high volume of files across multiple stages of the import lifecycle.
This role operates in a brokerage or logistics office setting, balancing recurring FTZ filing cycles with day-to-day file intake, tracking, documentation follow-up, and invoicing support across all modes of transportation – Air/Ocean FCL/Ocean LCL/Truck/Rail.
2.0 Reporting
Reports to VP of Regulatory U.S. Operations; Works Remote
Current FLSA Status: Exempt
HR FLSA Status Recommendation: Non-Exempt
3.0 Essential Functions, Job Duties, and Responsibilities
File Intake & SetupOpen new filesTrack down and follow up on required shipping documents — Commercial Invoice, Packing List, Arrival Notices, etc.Pre-key files to prepare entries for review and filingISF (Importer Security Filing)File ISF (10+2) submissions accurately and within CBP-required timeframes prior to vessel loadingOpen and manage files associated with ISF filings, ensuring supporting documentation is collected and organizedTracking & DocumentationTrack and trace files through each stage of the shipment/entry lifecycle, proactively identifying delays or missing informationAttach arrival notices to files, ensuring firms code and updated container/vessel/air/in-bond tracking information are correctly recordedMaintain up-to-date file status for internal visibility and client communicationFTZ Admissions (e214)Prepare and file electronic Zone Admission entries (e214) via ABI/ACE for merchandise entering a Foreign Trade ZoneVerify admission documentation against zone inventory records prior to filingConfirm merchandise status at admission (Privileged Foreign, Non-Privileged Foreign, or Domestic)Follow up with concurrence messaging and piece count verificationsFTZ Weekly Entry ProcessingConsolidate weekly zone withdrawals for consumption into weekly entry filingsApply compliance data (Section 301, ADD/CVD, SPI, FDA, USDA Lacey Act, EPA TSCA, NOP)File completed weekly entries via ABI/ACE within required CBP timeframesAudit & InvoicingAudit files prior to invoicing to confirm accuracy of charges, duty calculations, and documentation completenessPay arrival notices and non-urgent invoices in a timely mannerFlag discrepancies between billed charges and file documentation before invoices are finalizedGeneral Compliance & CoordinationEnsure entries comply with standard entry requirements under 19 CFR Parts 141/142 and FTZ under 19 CFR 146Monitor for Partner Government Agency (PGA) requirements and confirm necessary licenses/permits are on fileRespond to CBP requests for information (CBP Form 28/29), holds, or exams as neededSupport post-summary corrections (PSCs) and protestsMaintain records in accordance with CBP's 5-year recordkeeping requirementCommunicate with importers, freight forwarders, carriers, NVOs, and internal zone personnel to resolve documentation, tracking, or billing issuesPerforms all other duties or projects as assigned.
Education and Experience Requirements
Bachelor’s degree (BA) from four-year college or university; 0-3 years of experience; or equivalent combination of education and experience.
5.0 Minimum Skills, Knowledge, and Ability Requirements
Strong knowledge of compliance and documentation in both ocean and air freight forwarding.Experience with customs entry filing, ISF, or FTZ operations preferredWorking knowledge of HTS classification, valuation, and country-of-origin rulesFamiliarity with ABI/ACE filing systemsProficiency in Excel (INDEX/MATCH, SUMIF, and similar formula-based tools) for entry data reconciliationStrong organizational skills with the ability to manage a high volume of files simultaneouslyAbility to show passion for customer service endeavoring flawless execution.Ability to multi-task and keep up with a fast-paced environment.Ability to focus on problem solving with the ability to work with others in a fast-paced environment. Ability to deal with problems involving several concrete variables in standardized situations.Ability to use time efficiently and to set challenging goals and objectives.Desired but not required:BILINGUAL- ENGLISH AND SPANISH. Working knowledge of CargoWise
6.0 Work Conditions, Physical and/or Mental Requirements
Sedentary physical activity requiring reaching, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing.Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus.90% or more time is spent looking directly at a computer.Employee is frequently required to stand, walk (or otherwise be mobile).Employee is frequently required to lift and carry a minimum of 10 pounds.Ability to deal with stressful situations as they arise.
Duties are primarily performed in an office environment. Minimal physical effort is required. Lifting and carrying requirements of up to 15 pounds. Occasional or frequent ability to move boxes from one location to another.
These physical and/or mental requirements are not exhaustive, and additional job-related requirements may be added by the Company on an as-needed basis. Reasonable accommodations, where required by law, will be made to enable individuals with disabilities to perform the essential functions of this position.
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