Digital Training Officer (System Implementation)

About the role

This role will be supporting the University’s CLEAR (Cloud-Enabling and Agresso Re-platforming) project which is a key University Strategic Project due to be delivered in February 2027. The CLEAR project aims:

• To ensure a fit for purpose, supported finance system with supplier Unit4
• Reimagine how we use a finance system to optimise functionality (adopt not adapt)
• Put in place the technology foundations to enable a finance system and other systems to migrate to the cloud
• Align with the University's Data & Insight reporting strategy of obtaining operational reporting from core systems.

The Digital Training Officer (Systems Implementation) will support the HR Lead (Strategic Change & Projects) to ensure staff and students are trained on the new Unit4 system in preparation for go live in February 2027. This role focuses on working with key stakeholders in the project to plan, create, co-ordinate and deliver clear and engaging training materials for diverse groups to help upskill/train staff in the new system.

The post holder will be involved in activities such as:

• Supporting the production, co-ordination and delivery of training for a Strategic Finance ERP project
• Translate requirements into accessible learning resources
• Working closely with subject matter experts, in Finance and Procurement to design and create appropriate training packages for staff - mainly for online and on demand training materials
• Deliver clear and engaging training materials for diverse groups to help upskill/train staff in the new Finance system (Unit4)
• Schedule training sessions and gather feedback to enable continuous improvement

The post holder will have:

• Experience of scripting, recording and editing training packages using applications such as Clipchamp or CapCut
• Experience of co-ordinating and implementing training for a new system across a large and diverse organisation
• Experience of supporting and delivering training to upskill a diverse group of stakeholders for an ERP system implementation