Dining Operations Associate - Hospitality Services

Job Summary

Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.

Responsibilities

KEY RESPONSIBILITIES:

1. Serves as first point of contact, greets customers and assists guests with entry or any other needs
2. Utilizes assigned systems and restocks supplies
3. Communicates customer requests or concerns to management
4. Maintains awareness of daily menu items and meal plans
5. Maintains a clean, sanitary and organized work environment at all times
6. Ensures food quality, including tasting food for quality control
7. Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to:
   • Set up, break down, and cleaning of beverage equipment
   • Cleans and sanitizes tables, chairs and service stations
   • Fulfillment and distribution of mobile orders in a timely manner
   • Supports location leadership with tasks as needed
   • Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times
   • May serve food from assigned station, location, and/or as assigned

Department Information

DEPARTMENT-SPECIFIC TASKS AND RESPONSIBILITIES:

1. Execute the full set-up, service, breakdown, and cleanup of catering functions across both campuses, performing a range of service tasks including food preparation, delivery, cashiering, stocking, receiving, dishwashing, and other assigned duties.
2. Monitors buffet lines and service stations throughout events to ensure proper product levels, visual presentation, cleanliness, and adherence to sanitation standards.
3. Maintains strict compliance with safe food handling practices, temperature control requirements, and HACCP guidelines during all phases of service.
4. Upholds all uniform, grooming, and professional conduct standards consistently while on duty.
5. Safely operates campus vehicles and golf carts, ensuring proper usage, care, and adherence to transportation policies.