Director of Academic Advising

Eastern Oregon University (EOU) is seeking a Director of Academic Advising to provide leadership, direction, and oversight for all academic advising services supporting both on-campus and online students.

Academic advising at EOU is a collaborative, student-centered process that plays a critical role in helping students define and achieve their educational goals. The Director is responsible for ensuring that advising services are consistent, accessible, and aligned with institutional priorities related to student success, retention, persistence, and degree completion.

This position leads a centralized advising unit and oversees advising operations across multiple modalities, including on-campus, online, and regional offices. The Director supervises professional advising staff and is responsible for creating a cohesive, high-performing team that delivers proactive, high-quality advising to a diverse student population.

The Director establishes the mission, vision, and strategic direction of the advising unit, ensuring alignment with the broader goals of Enrollment Management and Academic Affairs. This includes developing and implementing evidence-based advising practices, setting measurable goals for student outcomes, and continuously assessing and improving services based on data and national best practices.

This role requires strong collaboration across the institution. The Director works closely with Academic Affairs, Student Affairs, Admissions, Registrar, Financial Aid, faculty, and college leadership to support a seamless student experience from admission through graduation. The Director also plays a key role in shaping policies, processes, and systems that impact student progression and success.

In addition, the Director oversees the use and development of advising technologies, including CRM systems, to improve communication, tracking, and intervention efforts. The position requires a balance of strategic leadership and operational execution, with a clear focus on improving student outcomes and strengthening institutional effectiveness.

The Director reports to the Executive Director of Enrollment Management.