Director of Auxiliary Services

Position Overview

Join the Ramily! Winston-Salem State University (WSSU) is seeking a Director of Auxiliary Services.

Position Summary

The Director of Auxiliary Services provides strategic leadership and operational oversight for key outsourced auxiliary service programs that enhance campus life and support institutional revenue generation. This role serves as the primary liaison between Winston-Salem State University and its external service providers.

Reporting to the Deputy Chief Operating Officer, the Director oversees vendor relationships across multiple service areas, including dining services, bookstore operations, parking services, vending, beverage exclusivity agreements, licensing and branding, mail services, transportation services, managed print services (Ricoh), and comprehensive Card Office operations.

Responsibilities

• Oversee all aspects of campus dining operations
• Manage bookstore services
• Supervise vending operations
• Provide oversight of parking services operations
• Provide strategic oversight of campus transportation services
• Administer and enforce beverage partnership agreements
• Oversee university licensing initiatives
• Provide oversight of campus mail operations
• Direct campus print services in partnership with Ricoh
• Provide strategic oversight of campus card services
• Track auxiliary revenue streams
• Support budgeting, forecasting, and long-range financial planning
• Ensure compliance with university policies