Establish clear performance expectations and provide ongoing
coaching aligned with philanthropic goals and data quality
standards
Serve as an operational liaison to the Advancement Analytics
and Insights, Tower Foundation Finance, Advancement Research and
Prospect Development, Advancement IT, SJSU Finance and Business
Services, and SJSU Financial Aid and Scholarships Office teams to
ensure high-quality data inputs that support philanthropic
productivity and gifts and records reporting
Serve as the lead auditor for gift processing, ensuring
adherence to the State Administrative Manual (SAM)
Oversee overarching audit integrity for cash receipting and
confidential donor record maintenance, including providing
documentation for the annual Tower Foundation audit
Oversee monthly gift and financial reconciliation processes in
partnership with the Senior Gifts and Records
Analyst/Administrator, ensuring data integrity between the CRM, the
Foundation’s financial systems, and University accounts
Partner with Advancement IT and Advancement Analytics and
Insights to optimize CRM workflows, integrations, and automation to
reduce manual processing
Lead process improvement initiatives to support scalable
operations and enhance data integrity across the division
Evaluate key performance indicators related to gift and record
accuracy and processing timeliness to drive operational
efficiency
Provide oversight in the timeliness and accuracy of gift
receipts to donors, as well as reporting on gift receipting
production in accordance with CASE, IRS, and University
regulations
Lead efforts by continuously researching, reviewing, and
interpreting charitable gift laws and IRS regulations applicable to
both the University, CSU system, and the Tower Foundation
Manage and maintain records and donor contact for all gifts,
working closely with the Tower Foundation team on account creation
and pledge management
Knowledge, Skills & Abilities
- Working knowledge of, or the ability to develop proficiency in,
the appropriate and ethical use of emerging technologies, including
artificial intelligence (AI), in higher education and
administrative contexts
- Ability to apply emerging technologies to support operational
effectiveness, data-informed decision-making, and service delivery
to students, faculty, and staff
- Demonstrated ability to support continuous improvement and
organizational learning through the responsible application of
technology within assigned areas of responsibility
- Ability to evaluate potential applications, promote
responsible, ethical, and equitable use, and ensure alignment with
institutional policies, regulatory requirements, and strategic
priorities
- Ability to communicate with constituents in a professional and
respectful manner
- Thorough knowledge of charitable giving policies and
procedures, including IRS regulations, CASE Reporting Standards,
CSU system policies, Financial Accounting Standards Board (FASB)
principles, and the State Administrative Manual (SAM)
- Demonstrated ability to lead, mentor, and develop
high-performing teams, fostering a culture of accountability,
professional growth, and continuous improvement
- Comprehensive knowledge of relational database structures and
workflows inside complex advancement CRMs (such as Salesforce,
Blackbaud CRM/NXT, Affinaquest, or Ellucian)
- Ability to translate strategic goals into operational
processes; expert skill in evaluating business workflows,
implementing CRM optimizations, and driving process innovation
without requiring custom scripting
- Knowledge of, or the ability to develop proficiency in, the
appropriate and ethical use of emerging technologies, including
artificial intelligence (AI), in higher education and
administrative contexts
- Ability to apply emerging technologies to support operational
effectiveness, data-informed decision-making, and service delivery
to students, faculty, and staff
- Demonstrated ability to support continuous improvement and
organizational learning through the responsible application of
technology within assigned areas of responsibility
- Ability to evaluate potential applications, promote
responsible, ethical, and equitable use, and ensure alignment with
institutional policies, regulatory requirements, and strategic
priorities
- Exceptional analytical and quantitative skills, with the
ability to interpret complex data, manage financial
reconciliations, and utilize statistical models to drive
operational efficiency
- Proven ability to manage large-scale, multi-phase projects with
evolving priorities and tight deadlines, maintaining composure in a
complex, dynamic environment
- Expertise in advanced constituent database management (CRM),
with a meticulous focus on data governance, security,
confidentiality, and accuracy
Required Qualifications
- Bachelor’s degree from an accredited institution
- Five to seven years of progressively responsible leadership
experience in advancement services, development operations, or
higher education administration
- Experience supervising professional staff and building
high-performing, service-oriented teams
- High-level proficiency with CRM systems administration, data
governance, and gift administration in a complex, multi-unit
organizational environment
- Documented success in maintaining audit readiness, ensuring
regulatory compliance, and interpreting gift acceptance
policies
Preferred Qualifications
- Advanced degree from an accredited institution
- Experience within the California State University system or a
large public higher education foundation environment
- Direct experience managing gift administration/processing
during a comprehensive campaign
- Experience leading successful process improvement initiatives
or optimizing gift administration frame
Compensation
Classification: Administrator II
Anticipated Hiring Range: $9,167/month - $10,000/month
CSU Salary Range: $5,053/month - $16,221/month
The final hiring salary will be commensurate with experience.
San José State University offers employees a comprehensive benefits
package typically worth 30-35% of your base salary. For more
information on programs available, please see the
Employee
Benefits Summary .
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application
and attach the following documents:
- Resume
- Letter of Interest
All applicants must apply within the specified application period:
July 30, 2026 through August 5, 2026 . This position is open
until filled; however, applications received after screening has
begun will be considered at the discretion of the university.
Contact Information
People and Culture
jobs@sjsu.edu
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any
in-person program or activity (on- or off-campus) operated or
controlled by the University follow COVID-19 vaccine
recommendations adopted by the U.S. Centers for Disease Control and
Prevention (CDC) and the California Department of Public Health
(CDPH) applicable to their age, medical condition, and other
relevant indications and comply with other safety measures
established by each campus. The system wide policy can be found at
https://calstate.policystat.com/policy/9779821/latest/
and questions may be sent to
jobs@sjsu.edu .
Additional Information
Satisfactory completion of a background check (including a criminal
records check) is required for employment. SJSU will issue a
contingent offer of employment to the selected candidate, which may
be rescinded if the background check reveals disqualifying
information, and/or it is discovered that the candidate knowingly
withheld or falsified information. Failure to satisfactorily
complete the background check may affect the continued employment
of a current CSU employee who was offered the position on a
contingent basis.
The standard background check includes: criminal check, employment,
and education verification. Depending on the position, a motor
vehicle and/or credit check may be required. All background checks
are conducted through the university's third-party vendor, Accurate
Background. Some positions may also require fingerprinting. SJSU
will pay all costs associated with this procedure. Evidence of
required degree(s) or certification(s) will be required at time of
hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.
(e.g. H1-B VISAS)
All San José State University employees are considered mandated
reporters under the California Child Abuse and Neglect Reporting
Act and are required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment. Incumbent is
also required to promptly report any knowledge of a possible Title
IX related incident to the Title IX Office or report any
discrimination, harassment, and/or retaliation to the Office of
Equal Opportunity.
Education Code 89521 Requirements: Applicants will be
required to disclose whether they have received a final
administrative decision or final judicial decision determining that
they have committed sexual harassment within the last 7 years only
after a determination is made that they meet the minimum
qualifications for the position, and before an offer of employment
is extended. Applicants who reach the final stages of the
application process must also sign a release form that authorizes
the release of information by the applicant’s current and/or former
employers to the CSU concerning any substantiated allegations of
misconduct.
Jeanne Clery Disclosure of Campus Security Policy and Crime
Statistics Act and Campus Housing Fire Safety
Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy
and Campus Crime Statistics Act, the Annual Security Report (ASR)
is also now available for viewing at
https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
The ASR contains the current security and safety-related policy
statements, emergency preparedness and evacuation information,
crime prevention and Sexual Assault prevention information, and
information about drug and alcohol prevention programming. The ASR
also contains statistics of Clery crimes for San José State
University locations for the three most recent calendar years. A
paper copy of the ASR is available upon request by contacting the
Office of the Clery Director by phone at 408-924-1501 or by email
at
clerycompliance@sjsu.edu .
Pursuant to the Higher Education Opportunity Act, the Annual Fire
Safety Report (AFSR) is also available for viewing at
https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf
. The purpose of this report is to disclose statistics for fires
that occurred within SJSU on-campus housing facilities for the
three most recent calendar years, and to distribute fire safety
policies and procedures intended to promote safety on Campus. A
paper copy of the AFSR is available upon request by contacting the
Housing Office by phone at 408-795-5600 or by email at
uhs-frontdesk@sjsu.edu .
Campus Security Authority - In accordance with the Jeanne Clery
Disclosure of Campus Security Policy and Campus Crime Statistics
Act (Clery Act) and CSU systemwide policy, this position is subject
to ongoing review for designation as a Campus Security Authority.
Individuals that are designated as Campus Security Authorities are
required to immediately report Clery incidents to the institution
and complete Clery Act training as determined by the university
Clery Director.
Equal Employment Statement
San José State University is an equal opportunity employer. The
university prohibits discrimination based on age, ancestry, caste,
color, disability, ethnicity, gender, gender expression, gender
identity, genetic information, marital status, medical condition,
military status, nationality, race, religion, religious creed, sex,
sexual orientation, sex stereotype, and veteran status. This policy
applies to all San José State University students, faculty, and
staff, as well as university programs and activities. Title IX of
the Education Amendments of 1972, and certain other federal and
state laws, prohibit discrimination on the basis of sex in all
education programs and activities operated by the university (both
on and off campus). Reasonable accommodation is made for applicants
with disabilities who self-disclose. San José State University
employees are considered mandated reporters under the California
Child Abuse and Neglect Reporting Act and are required to comply
with the requirements set forth in CSU Executive Order 1083 as a
condition of employment.
Advertised: July 30, 2026 (9:00 AM) Pacific Daylight
Time
Applications close:
