At Carnegie Mellon University, "My heart is in the work" is more than a slogan - it's a reflection of who we are. CMU is seeking an inaugural Director of Graduate Admission Operations who will bring this passion and dedication to the sphere of graduate enrollment at the institution.

The Director of Graduate Admission Operations will help advance the university's dynamic graduate portfolio in order to attract, admit, and enroll exceptional graduate students in an increasingly complex and competitive landscape. In this role, the director will provide expert leadership and coordination of a dynamic academic network in the areas of new student enrollment planning, admission policy development, operations strategy, and technology oversight in support of achieving Carnegie Mellon University's graduate enrollment goals.

Reporting to the Executive Director of Admission, and working closely with the Vice Provost of Enrollment Management, other members of Enrollment Management and Academic Leaders across campus, the Director will serve as a key partner to graduate programs at the university, orchestrating the development and implementation of critical admissions policies and practices as well as the key systems and platforms that enable a high-quality student experience throughout the graduate admissions process.

Core responsibilities include:

Serve as a strategic enrollment planning partner to a network of graduate colleges and programs, supporting the Colleges' enrollment goal-setting process, helping to align goals with institutional priorities, and creating awareness around trends and market movement that impact student enrollment. Collaborate closely with academic leadership to develop data-driven enrollment targets, monitor admission progress, and make recommendations to adjust strategies in response to market conditions and changing priorities.
Lead the development, implementation, and stewardship of university-wide graduate admission policy and practice, promoting transparency, equity, regulatory compliance, and a high-quality applicant experience across graduate programs.
Serve as steward and subject matter expert for the university's central admissions platform, managing daily oversight of development, implementation, optimization, and governance.
Build and coordinate a university-wide community of practice for graduate admission and enrollment management.

You should demonstrate:

Ability to build relationships, collaborate, and work well with faculty, academic leaders, campus administrators, and balance multiple stakeholder needs and requirements
Ability to build consensus in decision-making and execute on decisions
Strong oral and written communication skills
Excellent organizational and decision-making skills
Curiosity and interest in building dynamic and sustainable operational frameworks

Qualifications:

Master's degree
At least 10+ years experience in admission, enrollment management, or other closely aligned higher education administrative function
Experience in decentralized university structures and shared governance model

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Director of Graduate Admission Operations - Enrollment Management

Carnegie Mellon University

Carnegie Mellon University, Forbes Avenue, Pittsburgh, PA, USA

This is a Preview Listing…

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Director of Graduate Admission Operations - Enrollment Management

Carnegie Mellon University

Carnegie Mellon University, Forbes Avenue, Pittsburgh, PA, USA

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Director of Graduate Admission Operations - Enrollment Management

Carnegie Mellon University

Carnegie Mellon University, Forbes Avenue, Pittsburgh, PA, USA

This is a Preview Listing…

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Carnegie Mellon University

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