Director of Housing

Job Summary

The Director of Housing provides strategic leadership and administrative oversight for campus housing operations. This role is responsible for the end-to-end student housing experience, from initial occupancy management and billing to facilities coordination and move-in logistics. The Director ensures a seamless residential environment by supervising key leadership staff and maintaining high-level communication with campus partners and the student body.

Job Duties

• Oversees all aspects of housing assignments and residential agreements, customer operations, including Fraternities and Sororities, Residential College, Affinity Housing, Students with specific accessibility needs, Off-Campus application process, and summer housing.
• Supervises the Associate Director, Housing Services and summer housing staff providing guidance, coaching and support and conducting performance evaluations.
• Coordinates opening and closing of campus housing at the beginning and end of semesters and works with Residence Life to conduct health and safety inspections and take inventory.
• Provides housing occupancy and capacity data to university leadership and participates in strategic planning of housing occupancy and capacity for University.
• Coordinates student billing for housing and damage billing. Compiles revenue projection for campus housing.
• Collaborates with university departments such as Facilities, Public Safety, Events Management, Advancement, Bursar, Student Life, etc throughout the year to address housing operations.

Required Qualifications

• Master's Degree
• 4 years professional work experience