Director of Investigations & Resolutions
Department Summary
The Office of Civil Rights is dedicated to promoting a campus environment where all students, staff, faculty, and administrators can learn, work, and thrive free from discrimination, harassment in accordance with Title IX of the Education Amendments of 1972, Title VI and Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, and related state law and university policy. The Civil Rights Office responds to reports of harassment, discrimination, and related retaliation based on protected status including race, color, religion, sex (including pregnancy, sexual orientation and gender identify). The office provides supportive measures, explains reporting options, and oversees and ensures a fair and equitable process for all parties involved in a complaint. In addition to responding to concerns, the Civil Rights Office plays a key role in prevention and education. We offer training, workshops, and resources to build awareness, reduce risks, and strengthen UCLA’s culture of respect, safety, and accountability. At UCLA, we are committed to fostering an inclusive community where every Bruin feels supported and respected.
Position Summary
The UCLA Civil Rights Office is looking for a director to lead investigative oversight of harassment and discrimination matters within UCLA’s Civil Rights Office. Reporting to the Assistant Vice Chancellor & Chief Civil Rights Officer, this Director will: Lead complex investigations involving discrimination, harassment, and retaliation; Supervise and mentor a team; Strengthen systems, policies, and compliance practices across the enterprise; Advise senior leadership on risk mitigation and best practices. We’re seeking an experienced, trauma-informed investigative leader with deep expertise in Title VI, VII, IX, ADA/504, and related civil rights laws — ideally within higher education and/or academic environments.
Qualifications
- 5+ Management Demonstrated skill, sensitivity and experience interacting with constituents who are diverse in characteristics and sophistication in a culturally competent manner. (Required)
- 5+ Investigations Investigations: Experience investigating Title VI, Title VII, Title IX, ADA, and equal employment opportunity allegations in an empathetic and confidential manner; ability to supervise and mentor. (Required)
- Expert knowledge of the complexities of sexual harassment, sexual violence, and discrimination in the postsecondary setting and of federal and state laws and regulations, case law, and guidance related to sexual harassment and discrimination in educational and employment settings. (Required)
- Advanced written and oral communication skills at a high management level. Ability to design and carry out a multifaceted communications program. (Required)
- Exceptional emotional intelligence and inter-personal skills, including the ability to manage and tolerate conflict and deliver difficult messages while demonstrating empathy and understanding in situations concerning sensitive matters. (Required)
- Exceptional skill in developing and delivering training and education programs. Ability to effectively conduct training and education programs, workshops and other presentations. (Required)
- Expert knowledge of best practices and methodologies for conducting investigations, including interviewing, gathering and analyzing evidence and writing investigation reports. Reverence for electronic case management systems. (Required)
- Expert knowledge of overseeing and conducting sensitive investigations and exercising judgment in making findings regarding whether violations of non-discrimination, sexual violence, or sexual harassment policies or law have been committed. (Required)
- Demonstrated thorough knowledge managing, supervising and mentoring professionals who conduct investigations of sexual harassment, sexual violence, and other discrimination based on protected characteristics; Ability to design and manage effective administrative processes. (Required)
- Demonstrated understanding of the relevance and impact of trauma in the context of sexual violence and other protected status discrimination and harassment. Ability to advise and consult on sensitive matters related to sexual harassment, sexual violence, gender, race and other forms of discriminatio (Required)
- Demonstrated skill, sensitivity and experience interacting and communicating with constituents who are diverse in characteristics such as age, education level, race, ethnic, national origin, gender identity and expression, ability, and socioeconomic backgrounds in a culturally-competent manner. (Required)
- Deep legal experience with civil rights law and policy, including with the Clery Act, VAWA, FERPA, HIPAA, Title VI, Title VII, Title IX, and ADA/504 issues in higher education. (Required)
- Ability to learn on the job and manage constantly shifting docket and diverse team of staff who oversee investigations of sensitive and complex subject matters. (Required)
- Skill in program development including delineating goals and objectives, determining implementation steps and time frames, designing evaluation measures, and modifying designs and procedures to accommodate current organizational needs. (Required)
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