Director of the Event Management Office
Job Summary
Reporting to the Director of Operations and Strategic Initiatives, the Director of the Event Management Office (EMO) provides strategic leadership and operational oversight for the university’s centralized event management function. The incumbent establishes and manages a campus-wide intake, approval, compliance, and coordination system for all events involving university facilities for the Vice President of Student Affairs' Office.
The Director ensures policy compliance (including Time, Place and Manner requirements), cross-divisional coordination, equitable space access, risk mitigation, service alignment, and implementation of standardized fee and cost-recovery frameworks. The position serves as the university’s central point of contact for internal and external event inquiries and leads the modernization of event scheduling systems, workflows, and campus calendar governance.
Key Responsibilities
- Establish and operationalize centralized EMO structure
- Develop policies, procedures, and governance framework
- Lead cross-divisional steering/advisory committee
- Define risk tiers, compliance standards, and routing protocols
- Provide executive-level recommendations regarding space governance and event prioritization
- Oversee implementation of a centralized intake and approval workflow
- Ensure consistent application of TPM, risk, safety, and university policies
- Coordinate routing to Risk Management, University Police, Dean of Students, Facilities, and other stakeholders
- Exercise escalation authority for high-risk or complex events
- Maintain audit-ready documentation and compliance records
- Establish service-level expectations for campus support units
- Reduce duplicative administrative effort across divisions
- Ensure early notification and coordination with service providers
- Resolve interdepartmental scheduling conflicts
- Implement tiered rate structure (RSO, Affiliate, Fully Costed, Commercial)
- Develop and oversee reservation fee framework
- Recommend fee waivers and cancellation policies
- Provide oversight of EMS, Ad Astra, StarRez coordination strategy
- Lead selection and governance of centralized campus event calendar
- Establish reporting dashboards and analytics
- Identify automation and workflow efficiencies
- Develop training programs for planners and service units
Required Qualifications
- Bachelor’s degree from an accredited institution
- Five (5) years of progressively responsible leadership experience in event management, operations, project management, logistics, university administration, or related field, including supervision of staff and cross-functional coordination
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