"Director of the Student Health Center"

JOB SUMMARY

The Director, Student Health Center provides strategic, medical, and operational leadership for student health and physical therapy at Saint Louis University including planning, development, implementation, and evaluation of student health and physical therapy services that align with our Jesuit concept of cura personalis, or care of the whole person. The Director role typically includes 50% administrative functions and 50% patient care and patient care management. Administrative functions include development and oversight of the departmental budget, recruitment and staffing, preparing departmental reports, reviewing student health insurance plan and coverage compliance, and overseeing contracted telehealth and lab services. In addition, the Director oversees clinical operations, medical best practice, provides primary patient care to students, communicates with physicians and other clinical team members both inside and outside of the department. This role implements annual continuous improvement process and procedure review to enhance patient outcome, experience and accessibility. The Director is expected to be available for call during non-business hours as both supportive to the medical staff, direct patient care, and emergent needs on campus. The Director is responsible for ensuring the department is following applicable state and federal laws and evidence-based clinical guidelines through creating and reviewing relevant departmental policies and procedures. The Director collaborates with SSM Health Group as part of the student health services agreement.

REPORTING STRUCTURE

As a key collaborator within the student well-being team, the Director of Student Health reports to the Assistant Vice President of Student Well-being in the Division of Student Development. The student well-being team includes Campus Recreation and Wellness, the Student Health Center and the University Counseling Center. The department also serves as part of the coordinated care model for students, which is led by the Dean of Students Office.

The director supervises a full-time Assistant Director with a background in business administration who supervises all billing and registration staff, and a Nurse Supervisor who supervises the clinical support staff. The Student Health Center employs 10 clinical support staff, 5 administrative staff, student employees, dietitian, multiple physical therapists and utilizes providers from SLUCare SSM Health departments to provide services including primary care, sport medicine, gynecology, and psychiatry.

PRIMARY JOB RESPONSIBILITIES

• Keeps informed of college health trends; provides expertise to division of Student Development; serves on division leadership, relevant committees, and task forces
• Oversees and assists with case management of students identified with specific health concerns; participates in treatment teams as needed
• Oversees and assists with patient care management; provides comprehensive health history and physical examinations, including womens health examinations; provides follow-up care to patients; updates physicians on patients status
• Coordinates services at Student Health Center including contracted and hired providers of care; supervises clinical support staff; oversees 24-hour nurse advice line and afterhours care, including telehealth and other services contracted from outside vendors
• Oversees clinic operations; maintains clinic policies and procedures; ensures department compliance; leads quality improvement efforts and assessments
• Collaborates with other departments and facilities to provide educational and clinical opportunities on campus
• Collaborates with human resources to provide vaccine and medical compliance for faculty and staff on campus
• Oversees all vaccine and medical compliance for students on campus including specialized requirements for clinical facing students
• Collaborates with community services including local health departments for public health initiatives, patient accessibility, and crisis response
• Uses Epic Electronic Health Record (EHR) as a clinician, accessibility manager, and super user
• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of and experience using an electronic health records management system
• Knowledge of strategic planning, developing and implementing policies and procedures, budget and capital planning
• Strong written and verbal communication skills
• Excellent customer service skills
• Excellent organizational skills with attentiveness to detail
• Excellent supervisory and leadership skills
• Ability to demonstrate social justice, equity, and inclusion
• Ability to demonstrate personal and professional integrity and a strong sense of ethics
• Ability to maintain privacy and confidentiality
• Ability to effectively develop reports and present data
• Ability to build effective and high performing teams
• Ability to manage clinical delivery models and scheduling
• Ability to manage effectively during a crisis
• Ability to establish goals consistent with the vision and mission of the university
• Ability to work with diverse student population, including knowledge of related cultural influences that may affect health
• Ability to work some evening and weekend hours

MINIMUM QUALIFICATIONS

• Masters degree in relevant health related field
• Five or more years of progressive responsibility and administrative experience
• Nurse Practitioner or Physician Assistant with licensure from the State of Missouri
• Basic Life Support Certification

Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae. You can upload these items on the third page "My experience" of the application.