The role oversees all ticketing and sales operations for Harvard Athletics. Core duties include managing the ticket office budget, directing staff (full-time, interns, gameday workers), implementing sales campaigns and dynamic pricing, handling event financial reconciliation, and ensuring NCAA compliance for ticket distribution.

Candidates need proven experience in ticket office operations, staff management, budget oversight, and event operations. Strong skills in CRM systems, email marketing, and revenue strategy are essential. Prior athletics or higher-ed experience is highly valued.

The role oversees all ticketing and sales operations for Harvard Athletics. Core duties include managing the ticket office budget, directing staff (full-time, interns, gameday workers), implementing sales campaigns and dynamic pricing, handling event financial reconciliation, and ensuring NCAA compliance for ticket distribution.

Candidates need proven experience in ticket office operations, staff management, budget oversight, and event operations. Strong skills in CRM systems, email marketing, and revenue strategy are essential. Prior athletics or higher-ed experience is highly valued.

Yes. The Director hires, trains, schedules, and manages performance for full-time employees, interns, and gameday staff. On-site game-day management for ticketed sports is also required.

The position creates sales campaigns, dynamic pricing models, and strategic initiatives. It also manages season ticket renewals with a focus on customer retention and collaborates with Marketing on database growth.

Applications close August 29, 2026. The position is based in Allston, MA. Explore similar administration jobs or higher-ed administration roles on AcademicJobs.com.