Director, Patient Financial Services - HB Patient Financial Services - FT Days

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Your Role on the Team

Position Summary: Incumbent plans, organizes and directs the activities of Patient Financial Services with direct management of the billing, collections, records/research and customer service functions for inpatient, FQHC's and provider-based ambulatory practices. Functions as a key member of Revenue Cycle leadership to support and execute critical initiatives.

What It Takes to be Successful

Required Qualifications:

• Strong working knowledge of billing systems and interface support networks
• Significant understanding of healthcare business and finance principles, with special emphasis on comprehensive management of all Patient Financial Services functions
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate customer service skills appropriate to the job
• Minimum ten (10) years of progressively broad and functionally diverse billing experience
• Minimum ten (10) years experience in management of Patient Financial Services
• Excellent written and verbal communication skills in English
• Excellent customer service and public relations skills
• Effective report writing, presentation skills, and written and verbal communication skills in English to a broad audience of executives, management, faculty, staff, and patients
• Demonstrated knowledge of strategic planning and change management principles
• Demonstrated experience with project management
• Degree in business administration, health administration, or combination of education and relevant experience
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

Preferred Qualifications:

• Leadership experience in an academic medical center or complex teaching environment
• Knowledge or experience working with Epic
• Knowledge of University and medical center organizations, policies, procedures and forms

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.