years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center , high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center , gold level 1 geriatric emergency department and regional burn center . UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.
To learn more about UCI Health, visit www.ucihealth.org.
Your Role on the Team
Position Summary: Incumbent plans, organizes and directs the activities of Patient Financial Services with direct management of the billing, collections, records/research and customer service functions for inpatient, FQHC's and provider-based ambulatory practices. Functions as a key member of Revenue Cycle leadership to support and execute critical initiatives.
What It Takes to be Successful
Required Qualifications:
- Strong working knowledge of billing systems and interface support networks
- Significant understanding of healthcare business and finance principles, with special emphasis on comprehensive management of all Patient Financial Services functions
- Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
- Must demonstrate customer service skills appropriate to the job
- Minimum ten (10) years of progressively broad and functionally diverse billing experience
- Minimum ten (10) years experience in management of Patient Financial Services
- Excellent written and verbal communication skills in English
- Excellent customer service and public relations skills
- Effective report writing, presentation skills, and written and verbal communication skills in English to a broad audience of executives, management, faculty, staff, and patients
- Demonstrated knowledge of strategic planning and change management principles
- Demonstrated experience with project management
- Degree in business administration, health administration, or combination of education and relevant experience
- Ability to maintain a work pace appropriate to the workload
- Ability to establish and maintain effective working relationships across the Health System
Preferred Qualifications:
- Leadership experience in an academic medical center or complex teaching environment
- Knowledge or experience working with Epic
- Knowledge of University and medical center organizations, policies, procedures and forms
Total Rewards
We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.