Director, Strategy and Projects
The Director, Strategy & Projects provides a critical bridge between data-driven operations, executive leadership and strategic decision-making by supporting high-level case management and strategic design for the Undergraduate Admissions Office (UGA). Ensure that UGA remains agile and responsive to shifting recruitment and enrollment landscapes to support a highly strategic and complex global admissions organization. While important to have basic literacy in data modeling and visualization, this role will not be directly responsible for data analysis and, instead, serves as expert support for both external and internal teams that support UGA decision-making through the full admission lifecycle. Lead both short- and long-term projects that strengthen communication, cultivate trust and collaboration, and position UGA to achieve its institutional goals within Enrollment Management. Partner with undergraduate admissions leadership on strategic planning and data support, while also managing high profile cases involving prospective and admitted applicants and campus partners. By conducting thorough research and providing vetted recommendations to leadership, ensure that high-profile cases are handled with absolute confidentiality and in strict accordance with University policy.
Required Education
Master's Degree
Required Experience
7+ years relevant experience in a university admissions or global higher education position, or an equivalent combination of education and experience.
Preferred Experience
7+ years creating and/or analyzing student enrollment projections, and utilizing customer relationship management (CRM) systems such as Slate.
Required Skills, Knowledge and Abilities
Demonstrated ability to think strategically. Must be able to work well in a changing, ambiguous environment and practice creative problem solving. Possess effective verbal and written communication skills. Demonstrated knowledge of undergraduate admissions process. Demonstrated public speaking ability. Skilled at stakeholder and audience engagement at multiple levels. Exceptional attention to detail and accuracy. Demonstrated data management skills and related reporting capabilities. Ability to create systems and solve difficult problems using sound judgment and analysis. Demonstrated ability to excel in a fast-paced environment with competing priorities, while remaining flexible and proactive. Ability to accurately and consistently meet deadlines. Ability to demonstrate tact and diplomacy when dealing with difficult issues and/or diverse organizations.
Preferred Skills, Knowledge and Abilities
Experience with Slate, PeopleSoft Campus Solutions modules (i.e. Admissions, Student Records, Student Financials, etc.) Ability to project manage a team to facilitate implementations and/or procedural change. Adept and interested and learning and implementing new technologies to improve existing processes. Dexterity with data platforms including Tableau.
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