Dispatcher Supervisor

Job Description

Overview

The Aviation department within the College of Liberal Arts is hiring a Dispatch Supervisor. This role oversees Flight School Dispatch personnel, ensures compliance with Federal Aviation Administration (FAA) regulations for maintenance and training activities, and maintains adherence to Dispatch policies and procedures in support of the Flight School’s training mission.

The listed minimum salary ($36,800) reflects the starting rate for candidates who meet the basic qualifications. The maximum salary ($51,600) reflects the potential starting rate for highest qualified candidates. Most selected candidates can expect a starting salary in the range of $44,000 to $48,000, depending on experience and qualifications.

Responsibilities

• Provides overall supervision for the Flight School Dispatch function: Prepares and maintains the weekly personnel schedule. Manages the hiring process for Temporary Employment Services (TES) and student Dispatchers. Determines the training needs for new and current Dispatch personnel.
• Coordinates with maintenance function to ensure all aircraft and training devices are in accordance with Federal Aviation Administration Regulations and Flight School policy. Ensures all reported maintenance discrepancies are documented in the School’s resource management system, and coordinates with designated maintenance representatives on additional clarifications, as needed.
• Dispatches aircraft and flight training devices used by Auburn University Flight School.
• Reports and tracks aircraft maintenance events.
• Coordinates with Flight School personnel to develop training procedures and guidance, and ensures all Dispatchers are trained accordingly.
• Oversees student records and other record-keeping and data collection tasks.
• Reports and invoices flight training activities. Maintains inventory of training material and supplies, as well as manages the sale of these items.
• Reports work orders for Delta Building general repairs, cleaning and assistance.

Qualifications

• High school diploma or equivalent
• 4 years of experience with resource allocation tasks in a fast-paced, time-sensitive customer service environment, including, but not limited to, hospitality, shipping, manufacturing, or an equivalent industry sector.

Desired Qualifications:

• Experience in the Aviation Dispatching field is desired.

Contract Type

Continuing

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