Employee Accommodations Manager

Employee Accommodations Manager

Company:
University of Maryland Global Campus

Job Location:
Adelphi, 20783

Category:
Disability and Accessibility Services

Type:
Full-Time

Employee Accommodations Manager

ADA Compliance

Full-time, Exempt Regular, Pay Grade 1.4

Location: Hybrid (Minimal onsite presence required)

Summary

The Manager, Employee Accommodations, leads the design, administration, and continuous improvement of the organization's employee accommodations program. This role serves as the institutional subject matter expert for ADA, ADAAA, Section 504, and related employment laws, with responsibility for managing complex accommodation cases, directing the interactive process, and ensuring consistent, compliant application of accommodation decisions. The position operates with a high degree of independence and provides consultative guidance to leadership, HR partners, and managers to support an inclusive and accessible workplace.

Duties and Responsibilities

• Manage and independently adjudicate accommodation requests, including complex and high-risk cases, in accordance with ADA/ADAAA, Section 504, and applicable laws.
• Lead the interactive accommodation process, partnering with employees, managers, HR, and Legal to identify reasonable and effective solutions.
• Review and interpret medical documentation and functional limitations; determine accommodation feasibility, approvals, denials, or alternatives.
• Develop, implement, and maintain accommodation policies, procedures, templates, and documentation standards.
• Serve as the primary consultant and advisor to leadership and HR on accommodation-related matters, risk mitigation, and compliance strategy.
• Deliver training and guidance to supervisors and departments on legal obligations and best practices.

Competencies

Regulatory compliance; Independent judgment; Equity and inclusion mindset; Consultative influence; Problem solving; Ethical decision-making and confidentiality.

Skills

ADA and employment law application; Medical documentation analysis; Case management; Policy development; Training facilitation; HRIS or accommodation system utilization.

Education & Experience Requirements

• Education: Bachelor's degree in Human Resources, Psychology, Social Sciences, Disability Studies, Special Education, or related field.
• Experience: 3-5+ years managing employee accommodations or disability services.
• Certifications: None required.

Preferred Experience Requirements

Experience in regulated or higher education environments; Assistive technology coordination experience; Relevant HR or ADA certifications preferred.

All submissions should include a cover letter and resume. UMGC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit: https://careers.umgc.edu/benefits.html.

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