Enrollment Support Specialist (Student Support Specialist)

Job Summary

Department-Specific Responsibilities

• Provides critical frontline support for the IU Indianapolis Office of Undergraduate Admissions through a variety of customer-service interactions (phone calls, e-mail, walk-ins).
• Acts as the first point of contact for prospective students and their families.

General Responsibilities

• Develops and implements programs and initiatives that offer support for students in crisis, facing adversity or challenges, or who belong to an under-represented or minority student population.

Qualifications

Required

• Bachelor's degree in education, public affairs, public health, counseling, social work, business, or related field.