Enterprise Application Analyst I

Summary of Position:

Performs routine business analysis work. Work involves gathering, developing, and documenting user requirements; reviewing, assessing, and developing processes to support department-level functions; creating and validating automated reports and processes based on user input and testing; assisting with post-implementation support for systems; and providing support for the systems development life cycle. Works under moderate supervision and may supervise student employees. Capable of handling multiple projects at once and can work well with a team of both IT and functional users. Applicants must currently be authorized to work in the United States on a full-time basis. The university will not provide visa sponsorship for this position.

Position Type:

Staff

Required Education:

Associate's degree in a related IT field.

Required Work Experience:

At least 6-12 months in a business analyst or similar position.

Required Licenses and Certifications:

Physical Demands:

• Office Environment
• Bending
• Carrying
• Moving
• Sitting
• Lifting
• Pulling/Pushing
• Standing

Additional Education/Experiences to be Considered:

Bachelor's degree in a related IT field Experience in Ellucian Banner Experience with WebFocus Experience with SQL Experience writing reports

Essential Duties/Responsibilities:

• Gathers, analyzes, and documents user requirements, business processes, and problems to automate or improve existing systems.
• Elicits and documents business needs for new systems.
• Analyzes program policies and procedures to determine their effect on automated systems and system functional areas.
• Serves as a liaison by providing consultation, documentation, and direction to other areas regarding analysis, design, configuration, testing, and policy implementation within all systems.
• Develops and/or reviews complex system documents to convey business requirements and support efficient system design.
• Develops, documents, and revises system design procedures, test procedures, and quality standards.
• Works on tasks including project or functional requirements, functional design, functional configuration, testing, and documentation.
• Writes complex code to load ERP information into third party applications and upon return via approved methods.
• Creates, diagnoses, and repairs application chain processes following guidelines and approved methods.
• Works with other Analysts for primary and backup functions of multiple processes and applications.
• Works closely with other functional areas to provide guidance and subject matter expertise in regard to their critical processes.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
• Supports, promotes, and develops university student enrollment and retention initiatives.
• Any other duties assigned within the position classification area.

Marginal Duties/Responsibilities:

• Work closely with other IT staff at peak times for coverage of systems and services.
• Work closely with other IT staff to coordinate and schedule system onboarding, maintenance, and sunsetting of various systems.
• Lift, move and relocate computer network equipment.
• Assists in mapping business processes using basic mapping methodologies.
• Assists in making recommendations for the selection of technology solutions to align with business strategies.
• Assists in the design, development, and implementation of data reporting and business intelligence systems.
• Assists in the design, development, and implementation of third-party systems integrations into the university ERP solution.
• Provides basic procedural and technical guidance to functional areas regarding technology usage and management.
• Performs complex data analyses and reporting.
• Write complex queries and procedures in PL/SQL, requiring experience with relational databases.
• Write complex procedures using various university-approved methods for the purpose of transferring data securely.
• Works with other lead workers to facilitate technology needs in their respective areas to support the university's function.
• Works to stay current on technologies in the field of information technology, specifically in higher education.
• Attend conferences and report back key findings and initiatives seen amongst other vendors and industries.
• Assist with mentoring, teaching, and guiding student employees.
• Administers various hosted and onsite applications across various platforms to ensure confidentiality, integrity, and availability.
• Assists in developing, maintaining, and administering access management controls across the university for various systems with the intention provisioning and removal user accounts in a timely fashion for security.

Skills and Abilities:

Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Required Documents:

• Cover Letter
• Resume
• Unofficial Transcripts 1