14.2% retirement contributions
Generous paid leave
time
11 paid
Holidays per year
50% tuition
reduction for employees, spouses, and dependent
children
Flex spending accounts
University provided basic employee
life insurance coverage equal to a salary of up to
$25,000
Variety of elective insurance
coverage, including life insurance, short and
long-term disability, accidental death & dismemberment,
accident, critical illness, hospital indemnity, and pet.
Free transit on most UTA services
Employee discounts on a variety of products and services,
including cell phones & plans, entertainment, health and
fitness, restaurants, retail, and travel
Professional development opportunities
Additional benefits information is available at
https://benefits.utah.edu/.
Responsibilities
Clinical Program Coordination:
- Oversees daily Eosinophilic Esophagitis clinical program
operations and supports EoE providers in coordinating clinical
activities.
- Maintains a database of new Eosinophilic Esophagitis diagnoses,
tracks initial disease treatment, and coordinates patient
follow-up.
- Routinely follows up with Eosinophilic Esophagitis patients
regarding medication adherence and administration, along with
assessing patient response to therapy.
- Coordinates surveillance endoscopy scheduling when this
procedure is indicated.
- Coordinates clinic visits between patients and EoE providers
when needed to assess response to therapy, address in-depth
questions or discuss endoscopy and biopsy results.
- Serves as the primary point of contact for potential new EoE
diagnoses and coordinates urgent patient referrals from General
Surgery, Emergency Department, Otolaryngology, and Allergy.
- Tracks endoscopy quality metrics, including documentation of
the Eosinophilic Esophagitis Reference Score and number of biopsies
obtained.
- Assists with preparation of one to two Eosinophilic Esophagitis
research papers and/or posters per year, including writing,
maintenance of Institutional Review Board compliance, data
organization +/- analysis, and submission preparation.
- Collaborates with nurses and the Pediatric Clinical Enterprise
Prior Authorization team to obtain new and renewal medication
authorizations for EoE therapies, including proton pump inhibitor,
topical coating steroid and biologic medications; prepares letters
of medical necessity; and identifies alternative options to cover
the cost of patient medications when necessary.
- Assists with various duties in the Eosinophilic Esophagitis
clinic, including but not limited to, ensuring the appropriate
patients are scheduled into the clinic and supporting clinic
preparation, discharge activities, and patient follow-up.
- Coordinates and directs EoE quality improvement initiatives and
facilitates activities of the EoE Quality Improvement Team.
Knowledge, Skills, and Abilities:
- Willingness and ability to interact directly with Eosinophilic
Esophagitis patients and their families;
- Ability and willingness to develop new processes and adapt
responsibilities within a dynamic clinical environment.
- Demonstrates professionalism, courtesy, and a commitment to
excellent customer service when interacting with patients,
families, providers, staff, and external institutions. Represents
the University of Utah and the Department of Pediatrics in a
positive and professional manner.
- Demonstrates initiative, flexibility, enthusiasm, positive
attitude, teamwork and commitment to the fourfold mission of the
Department.
Problem Solving:This position provides
coordination and initial decision making for tasks related to the
Eosinophilic Esophagitis clinic. The incumbent will have direct
support from EoE medical providers and nurses. The clinic outcome
often impacts the University as a whole. Problems arising from
these coordinatin efforts will be addressed by the incumbent who
will refer to the manager and clinic providers for issues outside
of program policy and procedure guidelines.
Disclaimer:This job description has been designed
to indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to the job.
Minimum Qualifications
Bachelor's degree in Health Care Administration, Business,
Communication, Nursing or related field, or equivalency (one year
of education can be substituted for two years of related work
experience). Demonstrated human relation and effective
communication skills are also required. Experience in oncology,
multidisciplinary clinics, and/or working with high-acuity, complex
patients may be preferred.
This position is patient-sensitive and must fulfill all associated
requirements. We protect our patients, coworkers, and community by
requiring all patient-sensitive employees to be immunized according
to CDC standards and hospital policy. Limited exemptions may be
made for documented medical contraindications or religious beliefs
that object to vaccinations.
Applicants must demonstrate the potential ability to perform the
essential functions of the job as outlined in the position
description.
Preferences
Preferences:
- Experience with patient coordination or care navigation;
- Prior work experience in a healthcare setting, medical office,
or work/study programs;
- Experience in multidisciplinary clinics or working with
high-acuity, complex patients;
- Demonstrated proficiency and knowledge of common software
programs and applications, such as EMRs (EPIC, iCentra), Microsoft
Office Suite products (Word, Excel, PowerPoint, Outlook), Adobe
Acrobat, cloud-based calendar systems, QGenda, and statistical
analysis software with and willingness to learn software
applications;
- Demonstrated ability to work independently, exercise sound
judgment, and take initiative in managing assigned
responsibilities;
- Excellent organizational and time management skills, with
outstanding attention to detail and ability to manage multiple
competing deadlines.
- Ability to collaborate effectively with physicians, nurses,
advanced practice providers, and multidisciplinary healthcare
teams;
- Strong written and verbal communication skills, including prior
experience drafting patient communications and medical research
submissions;
- Prior experience supporting clinical or medical research
activities is preferred, including research databases, statistical
analysis software, and preparing academic research posters or
papers.
Applicants will be screened according to preferences listed
above.
Special Instructions
Requisition Number: PRN45861B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday – Friday, 8:00 a.m. – 4:30
p.m. Opportunities for a hybrid telework schedule may be
considered after the initial training period, provided the
arrangement is supported by operational needs and individual
performance. Telework arrangements are not guaranteed and may be
modified or discontinued at any time based on business requirements
or performance. Employees approved for hybrid telework must provide
their own private workspace, secure internet connection, and
demonstrate the ability to work independently.
Department: 00848 - Pediatric Administration
Location: Campus
Pay Rate Range: $45,000 to $58,000
Close Date: 11/07/2026
Open Until Filled:
To apply, visit https://apptrkr.com/9751931"">https://utah.peopleadmin.com/postings/206829
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