ERP Technical Developer

Job Description Summary / TWC Summary

This position will be a member of the Texas Southern University’s ERP team responsible for the support and maintenance of the ERP system. They will support several of technologies, including integrations with other systems as well as requiring excellent customer support skills. As a member of the OIT department this position strives to ensure consistency in communications, actions, and alignment to the strategic plan of the university. This position is also responsible for supporting the mission of the university by delivering technology, services, solutions and guidance to the students, faculty, staff, and the community in a professional, exemplary, service oriented collaborative manner.

Essential Duties Summary

• Work with ERP Team and Stakeholders to gather requirements and provide solutions to business problems, including those that go beyond a technical footprint
• Support or administer ERP application, including monitoring, cycling, and troubleshooting
• Manage, maintain, and create ad-hoc queries and reports
• Automate manual or antiquated processes
• Develop new integrations and maintain existing integrations with other systems.
• Support ERP upgrades and patching
• Accurately record, update, and document requests using the IT service desk system
• Develop, implement and optimize stored procedures, objects (such as tables, indexes, triggers) and functions using PL/SQL
• Create and maintain knowledge base articles
• Communicate effectively with technical and non-technical colleagues at all levels in the organization
• Performs other job-related duties as assigned.