ERP Technical Developer

supporting the mission of the university by delivering technology, services, solutions and guidance to the students, faculty, staff, and the community in a professional, exemplary, service oriented collaborative manner.

Essential Duties Summary

• Work with ERP Team and Stakeholders to gather requirements and provide solutions to business problems, including those that go beyond a technical footprint
• Support or administer ERP application, including monitoring, cycling, and troubleshooting
• Manage, maintain, and create ad-hoc queries and reports
• Automate manual or antiquated processes
• Develop new integrations and maintain existing integrations with other systems.
• Support ERP upgrades and patching
• Accurately record, update, and document requests using the IT service desk system
• Develop, implement and optimize stored procedures, objects (such as tables, indexes, triggers) and functions using PL/SQL
• Create and maintain knowledge base articles and technical / process documentation
• Communicate effectively with technical and non-technical colleagues at all levels in the organization
• Performs other job-related duties as assigned.

% FTE: 1.0

Hiring Range: $80,870.19-$103,109.49

Education

Preferred: Bachelor’s degree (B.A. or B.S.) in Information Technology, Business or closely related discipline.

Required Licensing/Certification: N/A

Knowledge, Skills, and Abilities

Knowledge of:

• Have a deep knowledge of Enterprise Resource Planning (eg. Banner) in Higher Education
• Full understanding of SDLC
• Smart sheets / ServiceNow for project tracking
• System Integration (eg. UC4, Snaplogic, Boomi, or Mulesoft)
• Complex systems and procedures automation
• Demonstrates expert knowledge in multiple disciplines. Acts as the ultimate subject matter expert in several professional disciplines and is the “go-to” expert on principles, methods and procedures. Requires the ability to create methods and approaches to handle unique situations
• Must have outstanding written/oral communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level
• Must be proficient in IT project management
• Must be proficient in the use of personal computers and Microsoft Office software such as Word, Excel, or Power Point
• Microsoft Office Professional or similar applications

Skill in:

• Banner ERP: Operation, and/or Administration, and/or Software Development
• PL/SQL technical skills and strong analytical analysis
• Banner Workflow, Ellucian Workflow
• eVisions
• Blackboard/ Banner interfacing knowledge
• DegreeWorks
• Slate
• Effective customer service
• Problem-solving and decision-making
• Multitasking and time management
• Project management
• Both verbal and written communication

Ability to:

• Prepare detailed reports.
• Work independently.
• Communicate effectively.
• Ability to maintain the security or integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment system.

Work Experience

Required:

• Three (3) to seven (7) years of related experience
• Experience in Higher Education

Working/Environmental Conditions

• Routine office environment.
• Sitting or standing in one location much of the time.
• Some stooping, lifting, or carrying objects light weight may be required.
• Use of video display terminal.
• Hybrid/Onsite/Remote