Examination Administration Executive

Job Title: Executive, Examination Administration

Reports To: Manager, Examination Administration

MoR: Dean, Academic

Unique Value Add: Execute day-to-day operations of the Examination Administration (EA) department; recommend improvements to EA processes.

Work Theme: Quality with time span up to 3 months

Accountabilities:

Regulatory Compliance: Support the implementation of regulatory standards and controls within EA processes.

Examination Administration: Plan and execute activities necessary to support the smooth administration of SIM Global Education (GE) examinations.

Audits: Ensure readiness of documentations to support all internal and external audits on EA department.

Records Keeping: Maintain examination records in accordance to established EA processes.

EA Policies and Procedures: Provide and compile inputs to the review of EA policies and procedures to meet operational/annual review requirements.

Continuous Improvement and Innovation: Recommend and implement improvements to EA processes to address new business requirements/user experience and in achieving operational efficiency.

Budgeting: Monitor and manage the annual budget of EA department for budget items assigned by Managerial Leadership.

Mentorship: Provide on-the-job training and guidance to team members.

Examination Board Support: Execute activities needed to generate reports and analysis of examination results/statistics.

Authorities: Role Types

1. Managerial leader: Not Applicable.

2. Cross-functional roles:

TIRR towards:

Service-giving (assessment administration, certificate and transcript samples, co-assessor involvement and institute-wide activities)

Coordinating (EB matters)

TIRR from:

Advisory (corporate services, programme assessment-related requirements, regulatory compliance requirements)

Service-getting (corporate services, invigilation support, controlled documents distribution, assessment-related communication to students)

Coordinating (strategic planning, budget, audits and regulatory submissions, and GE policy and procedure management)

Auditing (group internal audit and GE internal assessment)

3. Role Relationships:

Advisory: To: Null From: Academic; Brand, Marketing & Communications; Campus Infrastructure & Services; Digital Solutions, Platform & Infrastructure; Corporate Finance; Human Capital; Higher Education & Quality Assurance

Service: To: Academic; Academic Partner Development & Management; Brand, Marketing & Communications; Campus Infrastructure & Services; Higher Education & Quality Assurance From: Brand, Marketing & Communications; Campus Infrastructure & Services; Digital Solutions, Platform & Infrastructure; Corporate Finance; Global Education; Human Capital

Monitoring: To: Null From: Null

Coordinating: To: Global Education; Academic; Higher Education & Quality Assurance From: Campus Infrastructure & Services; Corporate Finance; Human Capital; Digital Solutions, Platform & Infrastructure; Higher Education & Quality Assurance

Auditing: To: Null From: Internal Audit; Higher Education & Quality Assurance

Prescribing: To: Null From: Null

JOB REQUIREMENTS

Academic Education

Minimally a bachelor's degree.

Work Experience

At least 2 years of relevant working experience in higher education.

Proven track records of collaborating with team in achieving results.

Professional Education/License (if any)

Not applicable.

Skills

Proficient in mentoring team members.

Good communication and interpersonal skills.

Proficient in utilising digital tools to enhance work effectiveness.

Personal Attributes

Ability to plan, organise and time manage under pressure.

Independent and resourceful; collaborate effectively with others to achieve goals.

Meticulous and process-oriented.

Good learning agility; constantly recommend improvements and capable of adapting to evolving job requirements.

We regret that only shortlisted candidates will be notified.

About Us

The Singapore Institute of Management (SIM) is one of the region’s leading education and lifelong learning institutions, recognized for empowering individuals and enterprises to thrive across life stages through learning.

Seeded by the Singapore Economic Development Board in 1964, SIM has, for close to 60 years, been leading in the development of work and industry skills for Singapore’s growth.

Through harnessing new knowledge, skills and technology, SIM provides skills-based learning experiences that enable students, professionals, and enterprises to Learn for Life and Thrive for Life.

SIM achieves this through SIM Global Education (SIM GE) and SIM Academy. SIM GE focuses on higher education pathways and SIM Academy focuses on Professional Development (PD) and Enterprise Solutions (ES) for career transitions and advancements, and integrated learning solutions for enterprises.

For more information on the Singapore Institute of Management, visit sim.edu.sg

Examination Administration Executive

Job Title: Executive, Examination Administration

Reports To: Manager, Examination Administration

MoR: Dean, Academic

Unique Value Add: Execute day-to-day operations of the Examination Administration (EA) department; recommend improvements to EA processes.

Work Theme: Quality with time span up to 3 months

Accountabilities:

Regulatory Compliance: Support the implementation of regulatory standards and controls within EA processes.

Examination Administration: Plan and execute activities necessary to support the smooth administration of SIM Global Education (GE) examinations.

Audits: Ensure readiness of documentations to support all internal and external audits on EA department.

Records Keeping: Maintain examination records in accordance to established EA processes.

EA Policies and Procedures: Provide and compile inputs to the review of EA policies and procedures to meet operational/annual review requirements.

Continuous Improvement and Innovation: Recommend and implement improvements to EA processes to address new business requirements/user experience and in achieving operational efficiency.

Budgeting: Monitor and manage the annual budget of EA department for budget items assigned by Managerial Leadership.

Mentorship: Provide on-the-job training and guidance to team members.

Examination Board Support: Execute activities needed to generate reports and analysis of examination results/statistics.

Authorities: Role Types

1. Managerial leader: Not Applicable.

2. Cross-functional roles:

TIRR towards:

Service-giving (assessment administration, certificate and transcript samples, co-assessor involvement and institute-wide activities)

Coordinating (EB matters)

TIRR from:

Advisory (corporate services, programme assessment-related requirements, regulatory compliance requirements)

Service-getting (corporate services, invigilation support, controlled documents distribution, assessment-related communication to students)

Coordinating (strategic planning, budget, audits and regulatory submissions, and GE policy and procedure management)

Auditing (group internal audit and GE internal assessment)

3. Role Relationships:

Advisory: To: Null From: Academic; Brand, Marketing & Communications; Campus Infrastructure & Services; Digital Solutions, Platform & Infrastructure; Corporate Finance; Human Capital; Higher Education & Quality Assurance

Service: To: Academic; Academic Partner Development & Management; Brand, Marketing & Communications; Campus Infrastructure & Services; Higher Education & Quality Assurance From: Brand, Marketing & Communications; Campus Infrastructure & Services; Digital Solutions, Platform & Infrastructure; Corporate Finance; Global Education; Human Capital

Monitoring: To: Null From: Null

Coordinating: To: Global Education; Academic; Higher Education & Quality Assurance From: Campus Infrastructure & Services; Corporate Finance; Human Capital; Digital Solutions, Platform & Infrastructure; Higher Education & Quality Assurance

Auditing: To: Null From: Internal Audit; Higher Education & Quality Assurance

Prescribing: To: Null From: Null

JOB REQUIREMENTS

Academic Education

Minimally a bachelor's degree.

Work Experience

At least 2 years of relevant working experience in higher education.

Proven track records of collaborating with team in achieving results.

Professional Education/License (if any)

Not applicable.

Skills

Proficient in mentoring team members.

Good communication and interpersonal skills.

Proficient in utilising digital tools to enhance work effectiveness.

Personal Attributes

Ability to plan, organise and time manage under pressure.

Independent and resourceful; collaborate effectively with others to achieve goals.

Meticulous and process-oriented.

Good learning agility; constantly recommend improvements and capable of adapting to evolving job requirements.

We regret that only shortlisted candidates will be notified.

About Us

The Singapore Institute of Management (SIM) is one of the region’s leading education and lifelong learning institutions, recognized for empowering individuals and enterprises to thrive across life stages through learning.

Seeded by the Singapore Economic Development Board in 1964, SIM has, for close to 60 years, been leading in the development of work and industry skills for Singapore’s growth.

Through harnessing new knowledge, skills and technology, SIM provides skills-based learning experiences that enable students, professionals, and enterprises to Learn for Life and Thrive for Life.

SIM achieves this through SIM Global Education (SIM GE) and SIM Academy. SIM GE focuses on higher education pathways and SIM Academy focuses on Professional Development (PD) and Enterprise Solutions (ES) for career transitions and advancements, and integrated learning solutions for enterprises.

For more information on the Singapore Institute of Management, visit sim.edu.sg