Exchange Visitor Counselor

Department Summary

The Dashew Center is home to more than 12,000 international students and scholars at UCLA. From the moment they arrive at UCLA, the Dashew Center functions as the central hub to provide international students, scholars, and their departments with visa services, status maintenance, resources, support, and advocacy on campus. At the center of its mission, the Dashew Center aims to serve the entire UCLA community by promoting the values of creating global connections, international understanding, and cultural sensitivity.

Position Summary

The Exchange Visitor Counselor provides counseling on visa, academic, financial, personal and cultural matters for non-immigrant students and scholars on J-1 visa status while in compliance with relevant policy and federal regulations; uses online applications to assess and electronically report biographical, academic and other information required by governmental agencies; assists with institutional SEVIS reporting requirements; develops workshops and online resources to ensure student and scholar compliance with visa regulations which include regulations and benefits related to travel, employment, Academic Training, etc; and designs and conducts orientation and programming opportunities for J-1 students and scholars. They will also assist supervisor and Director with special projects, recharge transactions, and other administrative tasks.

Qualifications

• Working knowledge of governmental regulations affecting non-immigrant students and scholars on F-1, J-1 and H-1 visas, in order to screen forms for accuracy and completeness, and to inform students, scholars, and departments of necessary changes. (Required)
• Working knowledge of University services pertaining to non-immigrant students and scholars and U.S. citizens interested in international activities. (Preferred)
• Working knowledge of and skill in intercultural advising applicable to international students and scholars. (Required)
• Ability to work with a high degree of independence and to follow through with minimal direction. (Required)
• Ability to write and speak using proper English grammar and vocabulary to communicate effectively with clients of diverse language, cultural, and professional backgrounds. (Required)
• Verbal and writing skills necessary for understanding, explaining, and insuring compliance with government and university regulations and procedures. Ability to answer routine questions, handle basic requests, and make appropriate referrals. (Required)
• Demonstrated ability to write creatively in preparation of guidelines, handbooks, and other forms of communication materials. To prepare materials for public presentations and formal administrative reports. (Required)
• Ability to work with complex business processes and propose more effective/efficient options utilizing technology. Ability to conceptualize, implement, and evaluate office policies, procedures, and systems for visa services and programs and other administrative assignments. (Required)
• Ability to establish and maintain effective working relationships with students and scholars of many different cultures. (Required)
• Excellent knowledge of computer systems and skill using Microsoft Office, PowerPoint, database management, spreadsheets, and electronic mail applications. Demonstrated skill in maintaining computerized filing systems and statistical data. (Required)
• Advanced degree from an accredited college or university and fluency in foreign language(s). (Preferred)
• U.S. Citizen or U.S. Permanent Residency status required to access SEVIS as an ARO. (Required)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree in related area and/or an equivalent combination of education and relevant experience. (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Schedule

8:00 a.m. to 5:00 p.m.