Extension Program Assistant
Job Description
Extension Event Planning and Coordination
- Assist Extension faculty with scheduling Extension events (e.g., workshops, symposia, conferences, webinars)
- Assist Extension faculty with coordinating local arrangements for in-person events (e.g., space reservations, accommodations)
- Assist Extension faculty with developing and producing materials and supplies needed on-site for events (e.g., displays, name tags)
- Coordinate with state agencies and associations to secure continuing education credits (CEUs) for event attendees
- Assist Extension faculty with event attendee registration and Q&A (e.g., PEARS and EventBrite registration)
- Process financial documents related to events, like receipts, invoices, and expense reimbursements
- Extension events may include, but are not limited to, county agent In-Service Trainings (ISTs), the Urban Innovation Hub Annual Symposium, a sustainable vegetable production conference, the Southeast Pest Management Conference, and others.
Facilitation of Extension Online Learning
- Fielding questions from clientele regarding Extension Online Learning course offerings
- Assisting with student registrations and receipt of Certificates of Completion
- Assist with the administration of collaborative, multi-faculty Extension Online Learning course offerings
- Coordinate with ENY Extension faculty who have IFAS Extension Online offerings to troubleshoot and answer student questions
Extension Communication
- Work with Extension faculty to develop and/or update web-based educational resources and other modalities
- Work with Extension faculty to assist with minor updates to sunsetting EDIS publications (e.g., hyperlink updates)
- Collaborate with ENY Communications Team to develop ENY Annual Impacts report / infographic
- Collaborate with the ENY Communications Team to develop ENY Extension marketing materials, ads, or newsletters
- Build proficiency in CRM technologies and processes to improve and maintain clientele communication
Capturing Extension Impacts
- Collaborate with Extension faculty in Entomology and Nematology, key collaborators, and the Program Development and Evaluation Center
- Enter clientele evaluation survey data captured by Extension faculty
- Input faculty-developed evaluation surveys into survey tools and delivery platforms
- Distribute and promote faculty-developed surveys to target clientele groups
- Collect impact summaries from ENY Extension faculty
- Maintain a databased of survey results (including clientele testimonials and success stories) that can be queried for reports
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