Eye Bank Donor Coordinator
Job Summary
The Eye Bank Donor Coordinator processes all donor referrals by telephone and e-mail; determines eligibility and suitability of referrals for eye donation; obtains legal authorization and medical/social history from donor families; coordinates the recovery of eye tissue; maintains and completes donor records in the Utah Lions Eye Bank database.
Responsibilities
Essential Functions:
- Documenting all information for each potential donor referral in the ULEB referral database.
- Interviewing referring hospital healthcare professionals concerning medical history of potential donors to determine donor eligibility.
- Screening every potential case in relevant Electronic Medical Records (EMR).
- Performing preliminary plasma dilution assessment of potential donors with information obtained from the healthcare professional and/or code sheets, EMS reports, and transfusion records to determine whether or not a pre-transfusion blood sample will need to be obtained by the Eye Bank Tissue Recovery Specialist.
- Contacting Authorizing Decision Maker of potential eye donors over the telephone to present the option of eye donation and answer any questions they may have about this process.
- If the family chooses to donate, the Donor Coordinator obtains recorded authorization and completes a medical/social history questionnaire over the phone.
Minimum Qualifications
Associate's degree in sociology, psychology, social sciences, a related field or equivalency (one year of education can be substituted for two years of related work experience); plus one year of related experience. Demonstrated human relations and effective communication skills also required. Certification as an Eye Bank Technician or Nursing Assistant is preferred. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Preferences
- Prefer one year in eye, organ, or tissue banking.
- Optional: Certification as an Eye Bank Technician, Ophthalmic Technician or Tissue Bank Specialist is preferred.
- Experience with medical terminology also preferred.
- Associate's degree in psychology, social work, related field or scientific discipline or equivalency required. Demonstrated human relations and effective communication skills also required.
- Each Eye Bank Donor Coordinator completes a formal training period prior to assuming these responsibilities.
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