Facilities Coordinator

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join the Harvard Faculty of Arts and Sciences? The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines.

Job Description

The Office of Physical Resources & Planning (OPRP) provides complete and integrated planning and design services, construction management, and building renewal, maintenance, and operations management to maintain the physical resources of the FAS campus.

The Building Services Coordinator for the Harvard College Observatory (HCO) Building Operations team is responsible for coordinating a wide range of day-to-day support functions and activities relating to building systems, maintenance, and services of the HCO.

Job-Specific Responsibilities:

• Performs daily inspections of all buildings and mechanical areas, as well as regularly scheduled tours of the Harvard College Observatory.
• Responsible for coordinating daily maintenance & day-to-day work/work order management system.
• Coordinates and directs trades and service providers for the day-to-day building system repairs and customer requests.
• Assists with the coordination and execution of a range of maintenance and renewal projects.
• Interacts daily with building occupants, responding to occupant building problems/requests promptly and resolving them quickly.
• Provides excellent customer service and support to all faculty, staff, and visitors to the Observatory.
• Maintains building key lists and distributes keys as necessary, and assists with access systems requests and programming.
• Coordinates safety and security program for the decommissioned Oak Ridge Observatory located in Harvard, MA.
• Assist in maintaining building databases.
• As a member of Building Operations, works closely with OPRP and Harvard University Office for Sustainability staff to implement best operations and maintenance practices, and to actively participate in FAS greenhouse gas and energy reduction efforts and goals for the Observatory.
• Perform other related tasks as required.

Working Conditions

Critical/Essential Status: This position is based in Cambridge, MA. During emergency situations and severe inclement weather, this position is designated as essential and critical to the operations of the FAS.

Physical Requirements

Walking throughout facilities, stairs, mechanical rooms, roofs, etc. Ability to lift up to 30 pounds.

Qualifications

Basic Qualifications

• 3+ years of experience in maintenance, construction, or building trades. Familiarity with building trades, construction methods and materials, HVAC systems, mechanical, electrical, and plumbing (MEP) systems, repairs, and maintenance required.

Additional Qualifications and Skills

• College background preferred.
• Ability to work as part of a collaborative team responding to daily service requests, planning and executing a variety of projects, as well as responding to emergencies.
• Possesses the ability to make sound and immediate decisions and solve problems, including thoroughly gathering information to inform problem-solving.
• Strong written and oral communication skills.
• Has the capacity to manage, prioritize, and respond to requests or emails in a timely and concise manner.
• Strong interpersonal communication skills, including the ability to communicate with faculty, staff, students and administrators at all levels.
• Must be highly organized, display initiative, and follow through on assigned time-sensitive tasks and commitments.
• Proficiency with Windows, Microsoft Office Suite, MS Project, Siemens Desigo, and CCURE.

Certificates and Licenses

Must have a valid U.S. driver’s license.