Faculty Education Officer

The Role

We currently have a vacancy within our Education Support Team at the Avery Hill Campus.

Our team plays a vital role in delivering high-quality administrative support for a wide range of teaching & learning activities. We work closely with programme and portfolio leads to ensure a smooth and efficient service for both staff and students.

Key responsibilities include:

• Responding to student & staff queries
• Planning and supporting induction activities
• Processing grades and facilitating exams & award boards
• Maintaining accurate records, systems, & reports
• Providing a welcoming and professional front-of-house experience through reception

We are committed to delivering excellent service and creating a positive experience for everyone we support. If you're passionate about education and enjoy working in a dynamic, student-focused environment, we’d love to hear from you.

Why choose us?

The University has been established for over 125 years and is an exciting and rewarding place to work. Situated on three beautiful campuses, the University boasts state-of-the-art facilities and an international student and staff community.

Awarded Gold in the 2023 Teaching Excellence Framework, the University has a growing reputation for teaching & learning, an attractive portfolio of academic programmes, and highly talented and motivated staff. We specialise in high quality, professional degrees at undergraduate and postgraduate levels.

Your profile

We are looking for someone with proven administrative experience, preferably in a large and complex organisation - ideally within higher education. The successful candidate will possess strong communication skills. You can quickly build strong and positive working relationships with administrative and academic colleagues. You have excellent organisational skills and can plan and prioritise a busy schedule of work in order to achieve objectives. You will have strong IT skills and enjoy multi-tasking. Comfortable with rapid change, you are happy to be part of a close-knit team with shared objectives. Your track record includes proven experience working in a reception or public facing role, experience of multi-tasking and prioritising work to meet deadlines and experience of working in a busy and professional office. Great problem solving and decision-making skills are crucial alongside accuracy and an eye for detail.

The University reserves the right to close this post early should a high volume of applications be received.

For an informal discussion about the post please contact Gary Corcoran on G.Corcoran@greenwich.ac.uk

Should you have any queries please contact the People Directorate Team on peopleoperationsadmin@greenwich.ac.uk

The university is a brilliant place to work. We aim to become the top modern university in the UK by 2030 and our people are truly at the heart of what we want to achieve. We offer a great set of benefits including an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful.

Discover why the university of Greenwich is the perfect place to shape your future – watch our Vice-Chancellor & Chief Executive's inspiring message on why you should join us Your Future Starts Here.

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage).

Further details: Job Description & Person Specification