"Finance Executive (Order-To-Cash), Finance Shared Services"

Job Title: Finance Executive (Order-To-Cash), Finance Shared Services

Posting Start Date: 23/03/2026

About Us

Join the National University of Singapore (NUS) Finance Team – Where Innovation Meets Excellence

At NUS, the Office of Finance stands as a dynamic and strategic partner, driving financial sustainability and operational excellence. Our team plays a crucial role in overseeing financial planning, optimising resources, and enabling the University’s ambition and innovation.

We are at the forefront of formulating, reviewing, and analysing the University’s operating, strategic, and capital budgets. Through strong governance, robust financial processes, and cutting-edge systems, we ensure every dollar is put to its best use, fueling research, education, and transformation.

Why Join Us?

• 🚀 Make an Impact: Play a key role in shaping financial strategies that influence the University’s growth and global standing.
• 📈Growth & Development: We believe in continuous learning, offering mentorship, career development, and upskilling opportunities.
• 🤝Collaborative Culture: Join a high-performing team that values trust, innovation, and excellence.
• 🔹Finance Transformation: Be part of initiatives leveraging SAP S4 Hana, AI-driven analytics, and digital finance solutions to drive efficiency and future-ready finance operations.

If you are passionate about finance, thrive in a dynamic environment, and want to be part of a team that drives meaningful impact, we’d love to hear from you!

Join us and be a part of shaping the future of finance at NUS!

Website: https://www.nus.edu.sg/finance

LinkedIn: https://www.linkedin.com/company/nus-office-of-finance/

Job Description

The incumbent will support the central Order-to-Cash (OTC) team in Accounts Receivable and collections, ensuring accurate and timely processing, application, and reconciliation of incoming funds across various payment channels.

Duties & Responsibilities:

Payment Processing and Reconciliation

• Perform posting, clearing, and reconciliation of incoming funds.
• Ensure accurate and timely application of receipts, with proper supporting documentation maintained.

Exception Handling and Resolution

• Investigate and resolve discrepancies between payment records, bank statements, and system entries.
• Coordinate with relevant departments to identify and clear unidentified or unreconciled receipts.

Operational Support

• Respond to operational queries and provide guidance on incoming payment processes.

Reporting and Audit Support

• Prepare month-end schedules and reconciliation reports, and support audit requests by providing required documentation.

Systems and Process Support

• Support the onboarding and administration of departmental satellite systems on the University’s e-collections portal, including participation in User Acceptance Testing (UAT) and system or process enhancements.

Related Operational Duties

• Process approved refund requests and manage chargeback cases, liaising with stakeholders and payment service providers to resolve disputes.
• Perform other ad-hoc duties as assigned to support departmental objective.

Position is on a two-year full-time contract with an option to renew, contingent upon confirmation and subject to organisational needs.

Qualifications

• Diploma in Accounting, Finance, Business, or a related discipline.
• Preferably 5 years of relevant experience in Accounts Receivable, Collections or Order-to-Cash operations.
• Good knowledge of accounting principles and reconciliation processes.
• Strong attention to detail, with good organisational and problem-solving skills.
• Good communication and interpersonal skills, with the ability to work collaboratively with stakeholders.
• Proficiency in Microsoft Office applications, particularly Excel.
• Comfortable working with financial systems and digital tools; experience with SAP S/4HANA will