Financial Aid Assistant
General Purpose
Under general supervision, assists students, parents and the public in applying for financial aid services and programs; screens student financial aid applications and provides specialized financial aid, grant and scholarship information, assistance and advice to students in the financial aid computer lab; receives and reviews financial aid applications and forms; participates in developing and coordinating department outreach; and performs related duties as assigned.
Essential Duties & Responsibilities
- Oversees and assists with the day-to-day operation of a financial aid computer lab or front desk; answers questions and concerns from students, parents and the public regarding financial aid, grants and scholarship programs and services; screens student needs for counseling and schedules student counseling appointments or refers to other campus or community resources.
- Assists students with understanding and completing financial aid applications and forms; verifies student status; explains deadlines and disbursement dates; refers students to other agencies as necessary to obtain required documentation.
- Develops, coordinates and participates in financial aid in reach and outreach activities, presentations and workshops; maintains or prepares informational materials including brochures, flyers, pamphlets and website content; assists in the implementation of scholarship awards ceremonies and other special events.
- Runs queries and reports to track, determine and notify students of financial aid eligibility; assists higher-level Financial Aid staff with data entry of student records and access to reports and data.
- Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
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