Financial Aid Counselor
Job Summary
Responsible for processing financial aid for students by reviewing documents, evaluating eligibility and awarding various types of federal and state financial aid. Responsible for meeting with students and families to explain the financial aid process, along with answer questions regarding financial aid awards and required documents.
Responsibilities
KEY RESPONSIBILITIES:
- Provides assistance to students and parents/guardians who are seeking and/or receiving financial aid
- Advises students about financial aid eligibility, application procedures, available financial aid programs, educational costs, and financial management strategies, including loans, financing options, and other financial aid related matters
- Counsels students and parents/guardians regarding financing an education at the University
- Reviews student applications for accuracy and completeness
- Ensures compliance with laws and regulations regarding financial aid
- Responds to inquiries and researches and resolves issues related to transactions
- Researches and assists with issue resolution related to federal and state systems
- Maintains appropriate documentation via data entry system (Campus Logic, NOLIJ, Banner, etc.)
- Participates in the development and maintenance of policies and procedures that impact the efficiency and quality of services provided
Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education
Required Experience
On-the-job training provided
Preferred Qualifications
Additional Preferred Qualifications
Working and tested knowledge of Banner (Ellucian) preferred
Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Previous Financial Aid Office experience preferred
Previous customer service experience preferred
Experience working with student populations preferred
Proposed Salary
The salary range for this role begins at $19.60 per hour. Offers are based on relevant experience.
Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more!
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