Graduate Area Supervisor, Graduate Admissions
Processing
Job Summary
A Graduate Area Supervisor will oversee workflows and processes by
coordinating and overseeing work assignments for graduate
admissions operations. They'll ensure relevant policies,
procedures, and laws are followed. Participate in the interview
process as well as assess, develop, and provide training for new
and existing employees. Assist other areas as requested and learn
relevant processes and skills. Handle escalated inquiries from
students, departments and staff. Evaluate escalated graduate
admissions applications. They may also assist in program
management, department relations, etc.
Staff are required to be in the office; this is not a remote
position. After 90 days and with management approval, employees may
have the opportunity to work up to three days a week remotely,
although this is subject to change.
Responsibilities
- Supervise processes and workflow, including prioritizing daily
work activities, evaluating outcomes and recommending changes
Assist in training staff in requisite skills for daily workload
management
Serve as a resource to identify, research and resolve problems
and complaints
Evaluate graduate applications and relevant materials
Handle escalated cases and queries
Coordinate and oversee task scheduling
Build and update resources for the graduate area
Provide all aspects of graduate admissions support to staff,
students and departments
Assist other areas as requested
Other duties as assigned
Minimum Qualifications
Five years of experience in a related field, with two of those
years working as a supervisor, or equivalency (one year of
education can be substituted for two years of related work
experience); knowledge of related trade or department specific
equipment, systems and procedures. Demonstrated organizational,
human relations and effective communication skills are also
required. Some areas of assignment may require additional
experience, specific licensures or registrations.
Applicants must demonstrate the potential ability to perform the
essential functions of the job as outlined in the position
description
Preferences
Preference will be given to candidates familiar with the graduate
admissions practices of the University of Utah.
We will look for candidates that have demonstrated organizational,
human relations and effective communication skills. Written
communication is a significant part of this role, and applicants
will be evaluated based on the provided samples.
Special Instructions
Requisition Number: PRN45893B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday-Friday (8am -5pm)
Department: 00295 - Office of Admissions
Location: Campus
Pay Rate Range: $19.25 per hour
Close Date: 11/11/2026
Open Until Filled:
To apply, visit https://apptrkr.com/9758495"">https://utah.peopleadmin.com/postings/207040
je-b6963d64b5714835876e46910ccb9b22
