Position Overview
Under the general direction of the Counseling Center clinical staff, the case manager promotes holistic student wellness, by meeting students individually or in other forums (classrooms, division meetings, programming) and helping students gain awareness of and access to solutions to their barriers to academic success. This position requires a variety of skills involving case management, crisis intervention, triage, outreach, and consultation. Case management may include linking with providers…
and maintaining lists of relevant referral sources, supporting treatment planning efforts, coordinating care needs, navigating on campus barriers and submission of documents (financial aid, emergency withdrawal, post-hospitalization success planning, accommodations with disability support), conducting follow-ups to ensure referral connection was made/care received and assist in removing barriers to care.
Hours per Week
- Up to 25 hours per week, Monday-Friday.
- This position may require evening/weekend responsibilities related to programming of the CCWB.
College/Department Overview
The Center for Counseling and Well-Being (CCWB) provides comprehensive support for student well-being and engages in a health promotion approach to prevention. The CCWB Counseling Center provides confidential services to help students resolve emotional difficulties, improve personal skills, overcome the effects of trauma or grief, decrease substance use and achieve their intellectual, personal and creative potential. The CCWB Case Management program assists students in identifying and accessing resources that promote well-being and academic success. In addition to prevention programming, the CCWB Health Promotion program participates in Healthy Campus, Broncho Barkers, the Healthy Hooves Hut, and Peer Health Leadership.
Department Specific Job Functions
- Conduct triage assessments with students who walk in or are scheduled with the Center for Counseling and Well-Being.
- Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services; assists client to develop natural resources and make contact with social support networks.
- In collaboration with the clinical team, develop, monitor, and evaluate treatment/care plans and progress.
- Link students to campus and community resources.
- Engage in follow-up and connection to referrals and resources.
- Conduct skills coaching.
- Conduct educational workshops on a variety of wellness topics.
- Conduct programming which provides access to health care marketplace enrollment.
- Document all client encounters and complete records/reports related to student services provided.
- Attend staff meetings and trainings hosted by the Center for Counseling and Well-Being.
Enrollment Requirements
Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.
Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.
Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.
Qualifications/Experience Required
- Graduate student status in a behavioral health program.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to collaborate well with internal and external partners.
- Ability to provide care is effective, equitable, and student-centered.
- Ability to meet deadlines and manage daily documentation.
- Skills for addressing complex challenges.
- Ability to apply crisis management strategies.
- Commitment to high standards of confidentiality as indicated by federal, state, local laws, university policy, and ethical guidelines.
- Proficient in a variety of computer software applications (e.g., Word, Excel, PowerPoint, Outlook).
Knowledge/Skills/Abilities
- Excellent written and oral communication skills.
- Ability to gather data, compile information, prepare reports and present information and content.
- Detail oriented with proven organizational and time management skills.
- Sensitivity of intercultural communication.
- Experience within nonprofit or other social service setting.
Physical Demands
Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.
Organization
The University of Central Oklahoma prepares future leaders in an opportunity-rich environment, ideally located in the Oklahoma City metropolitan area. Central offers an innovative learning community to its more than 17,000 students, where teaching comes first, a commitment seeded in the university's roots as a teaching college. Students at Central develop personal relationships with more than 450 full-time faculty, 450 adjunct faculty and over 850 staff, like 2008 U.S. Professor of the Year, Dr. Wei Chen, who are committed to transforming lives.
With 117 undergraduate majors and 59 graduate programs, Central is a smart investment for students dedicated to their future success. Notable academic programs include Forensic Science, Music Theatre, Mass Communications, Accounting, the region's only accredited Professional Golf Management program, Jazz Studies and the Academy of Contemporary Music at UCO, located in downtown Oklahoma City's Bricktown district.
Central's appealing 210-acre campus is on track to become a certified botanical garden, offering both a pleasing learning and living environment and a source of pride for students, employees and alumni. In fact, Central is ranked among the top universities nationally in residence life and as one of the top universities to work for by the "Chronicle of Higher Education." Central is also an official U.S. Olympic and Paralympic Training Site, and hosted the 2010 World Sitting Volleyball Championships on campus. Founded in 1890, Central is the state's first public institution of higher learning, and continues to cultivate creativity and innovation in every corner of campus, bringing to life its core values of Character, Community and Civility each day.
MISSION
The University of Central Oklahoma (UCO) exists to help students learn by providing transformative education experiences to students so that they may become productive, creative, ethical and engaged citizens and leaders serving our global community. UCO contributes to the intellectual, cultural, economic and social advancement of the communities and individuals it serves.
VISION
UCO will become one of the Top 10 metropolitan universities of our kind in the United States by providing a transformative education as well as development experiences that help learners achieve their highest level of leadership potential.
CALL TO ACTION
The University of Central Oklahoma transforms each student by focusing our resources on the Central Six tenets of transformative learning.
All students will be transformed with:
- Discipline Knowledge
- Leadership
- Research, Scholarly and Creative Activities
- Service Learning and Civic Engagement
- Global and Cultural Competencies
- Health and Wellness
Transformative learning is a holistic process that places students at the center of their own active and reflective learning experience.
About Edmond/Oklahoma City Metro
The University of Central Oklahoma is located in Edmond, a part of the growing, thriving Oklahoma City metropolitan area. At Central, our students, faculty and staff get the best of both worlds - the "small town" feel of Edmond, with the big city excitement of the Oklahoma City metro. Both the Edmond and the Oklahoma City metro consistently rank nationally among the safest, most affordable and most exciting places to live. In fact, Edmond recently ranked among the best places to live in the nation by Money Magazine and Family Circle magazine, and Oklahoma City ranked sixth in the nation for the "Best Places for Young Adults" by Portfolio.com. From year-round arts, music and theater offering, to exciting sporting events like the NBA's Oklahoma City Thunder, to first class shopping, dining and more, Edmond and the Oklahoma City metro offer a diverse, active, culturally enriched lifestyle that's on the move to even bigger and better opportunities.
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