Graduate School Operations Program Manager

Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.

1. Plans and develops procedures for administering a small or medium-sized department or program.
2. Oversees program expenditures and ensures adherence to budget.
3. Provides guidance to subordinate staff and evaluates performance.
4. May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
5. Reviews reports of budgets and activities.
6. Prepares ad hoc reports as needed.
7. May administer grants and grant-related related communications, scholarships and other operations.
8. Develops, implements and maintains appropriate policies and procedures.
9. May serve as property custodian for the department.
10. Performs other job-related duties as assigned.

The ideal candidate for this position should possess the following:

• Experience in higher education
• Strong service leadership skills, including mutual respect, active listening, and responsiveness
• Excellent organizational skills with the ability to multitask and work effectively in a fast-paced, high-pressure environment
• Strong interpersonal and problem-solving abilities
• Ability to interpret and apply policies and procedures clearly and consistently
• Ability to engage effectively with internal and external stakeholders at all levels
• Proficiency in Microsoft Office Suite

The Program Manager I will support the day-to-day operations of the Graduate School by managing graduate funding and fellowship workflows, conducting initial compliance reviews, overseeing operational tracking systems, coordinating hiring and onboarding processes, supervising student workers, and managing front desk and property custodian responsibilities. This position will help ensure timely processing, operational continuity, accurate tracking, and effective communication across Graduate School processes and stakeholders.

The following documents are required:

• Cover letter delineating the manner in which your work experience applies to the posting.
• Resume
• Salary History
• Transcript
• Three work references. The hiring department expects you to name current or past supervisors.

NOTE: We will maintain your confidentiality and notify you before contacting any of your references. References will be contacted only after the interviewing process has been completed.

Incomplete applications will not be reviewed.

MQ: Education: Requires a thorough understanding of both the theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: No experience required.