Group Sales and Promotions Associate

You must apply through the U-M Jobs website (careers.umich.edu). To be considered, your application package must include a resume and cover letter, not to exceed one page, describing how this position fits with and advances your career goals.

• 1-2 years of experience in performing arts marketing, box office sales, customer service or ticket administration and group sales
• Proficiency with Microsoft applications, including Google Suite, Word, Excel, and PowerPoint
• Excellent phone management and customer service skills
• Experience with building strong customer relationships
• Excellent interpersonal and organizational skills
• Demonstrated ability to work independently
• Demonstrated organizational ability under pressure
• Demonstrated active listening, written, verbal and information technology skills
• Demonstrated ability to manage stress effectively
• Demonstrated ability to work collaboratively and seamlessly as an integral member of the team

• Associates degree in relevant field
• Proficiency with Tessitura software and Asana
• Knowledge of the performing arts and University of Michigan processes

This is a full-time position that regularly requires evening and weekend work, with a core weekday M-F schedule. It is based in Ann Arbor, MI, on the campus of the University of Michigan. Evening and weekend work may be required.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.