Head of Product

Join University Information Services (UIS):

University Information Services (UIS) is the central engine delivering the digital services, IT infrastructure, business information, and powerful research computing services at the core of the University of Cambridge.

The University has a bold, collaborative ambition to evolve its digital business, education, and research services, and the UIS team is driving this exciting transformation.

Why Join Us?

Strategic Impact:
Digital excellence is a key priority for University leadership, ensuring Cambridge maintains its world-leading status. You will be instrumental in deploying modern digital ways of working that enhance our global reputation for excellence in research, teaching, and learning.

Unique Collaboration:
This role offers an unparalleled opportunity to collaborate and interact with some of the finest minds in the world. You will share data, insight, and expertise to make a meaningful, direct difference to the University's success and mission.

Modern Delivery:
We work in multi-disciplinary teams, primarily leveraging Agile methodology, to effectively manage and deliver a complex portfolio of services, projects, and programmes.

Our Scale and Scope:

Serving 30,000+ Users:
We support a vast user base, including students, academics, and external partners.

Critical Infrastructure:
Our assets include one of the UK's most powerful research computing facilities and a massive 90-kilometre fibre network spanning the Cambridge city area.

Investment:
UIS operates with an annual budget of approximately 40 million pounds, complemented by significant capital investments, underscoring the University's commitment to technology.

Community Building:
The CIO's team actively collaborates with IT and digital staff across all departmental teams, fostering a strong digital community of practice and specialist networks across Cambridge.

Be part of the team shaping the digital landscape of one of the world's most influential universities.

Roles:

These 4 roles sit within the team of the University's Chief Information Officer (CIO) and reports to the UIS Chief Operations Officer. You will be working in close collaboration with other organisational units and members of University Information Services (UIS) to lead delivery of user-facing digital services.

You will be accountable for leading the overarching product strategy and delivery for a range of business services within the portfolio to achieve business objectives, customer value and user satisfaction. You will guide and lead multidisciplinary digital teams and collaborate with subject matter experts and colleagues from across the collegiate university to meet user and stakeholder needs.

You will play a significant role in matrixed leadership of product teams organised around each portfolio and the CIO's own responsibilities. This is a role which can have a massive impact on developing the future of the University's mission.

The 4 portfolios are:

Information Technology (IT) Services Portfolio:
This portfolio of work includes all core elements of IT product services provided across the University including hardware, software, networking and data and is therefore vital in providing the modern, effective, efficient and transformative elements of our digital strategy for the running of a world class organisation.

Research Services Portfolio:
Widely used services to support research operations, research intelligence, libraries and collections and the research community

Education Services Portfolio:
Services for admissions, student operations, student support, curriculum management and dependencies with alumni.
Student-facing services to support teaching, learning and assessment.

Business Services:
Services to underpin the University's professional services (Finance, HR, Legal, Estates and other areas).

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department/institution/Faculty/School/University.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

This is one of a number of roles currently being recruited to on a rolling basis: the University will assess applications weekly throughout the advertised period and reserves the right to close the role, ahead of the closing date, once a suitable candidate has been recruited.

Queries should be directed to recruitment@uis.cam.ac.uk in the first instance, quoting reference VC48409.

Please quote reference VC48409 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Key information

Department/location

University Information Services

Salary

£69,488

Reference

VC48409

Category

Academic-related

Date published

24 December 2025

Closing date

15 March 2026